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Litigated file handler

Birmingham (West Midlands)
Keoghs
Posted: 19 February
Offer description

Application Deadline:
31 May 2026

Department:
Legal

Location:
Birmingham

Description
Primary Responsibility:
Manage a caseload of predominantly litigated NIHL claims within a supportive team environment.

Objective:
Progress claims using effective strategies to achieve desired client outcomes and maintain profitability.

Requirements:
Prior experience handling NIHL claims and the ability to manage a litigated caseload.

Key Accountabilities
Document Review and Report Preparation

* Ensure accuracy and completeness in all document reviews and reports.

Disclosure Management

* Handle sensitive information with integrity and discretion.

Evidence Review

* Analyze medical and personnel records thoroughly.

Conducting Investigations

* Obtain comprehensive witness statements and interact with Insured individuals.

Instructing Counsel and Experts

* Provide detailed instructions to legal and expert personnel.

Research and General Drafting

* Conduct thorough research and produce high-quality draft documents.

Attending Conferences and Trials

* Be present and contribute effectively during conferences and trials.

Routine Correspondence

* Manage and respond to everyday communications promptly.

Court Appointments

* Attend and represent at court appointments as required.

Liaising with Insurers and Insureds

* Maintain clear and consistent communication with insurers and insured individuals.

Adherence to Court Timetables

* Ensure all deadlines and schedules are met.

Compliance with SRA Standards & Regulations

* Uphold professional standards and regulatory compliance.

Upholding Keoghs Values

* Embody the core values and principles of Keoghs in all tasks.

Working Hours

* 35 hours per week
: Monday – Friday, 9am-5pm
* Flexible office location:
Between Bolton & Coventry

Experience, Skills and Qualifications

* Technical Proficiency
: Expert in handling disease cases, with a focus on NIHL.
* Effective Negotiation
: Strong negotiator, adept at reaching favorable outcomes
* Initiative
: Ability to use own initiative to solve problems and make decisions.
* Flexibility
: Adaptable to various tasks and situations
* Communication Skills
: Excellent listening and verbal communication skills.
* Attention to Detail
: Maintain concentration and meticulous attention to detail.
* Self-Organization
: Capable of organizing and prioritizing tasks independently.
* Work Under Pressure
: Thrive in high-pressure environments and meet targets.
* Enthusiasm and Hard Work
: Demonstrates enthusiasm and a strong work ethic.
* IT Skills
: Proficient in using IT tools and technologies.

Benefits

* Davies Incentive Plan
* 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
* Simply Health Care Cash Plan
* WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
* Death In Service – after 1 years' service
* Pension Contribution based 5% Employee / 3% Employer
* Cycle to Work Scheme*
* Tech Scheme*
* Season Ticket Loan*
* Gym Flex*
* Access to Online Discount Sites
* Discounted Gourmet Society Membership
* Discounted Tickets for Merlin Attractions nationwide
* Discounts at local retail outlets

*after successfully completing probation

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