Posted: 16 June
The role
The Best Connection are recruiting for Customer Service / Office Manager for our long time client. The role offers regular shifts Monday to Friday with a chance of becoming permanent after a 12 week trial period. There is opportunity for overtime when available which is paid at an increased rate. Register today and start tomorrow.
Pay rate & Hours:
- £30,000 - £35,000 per annum (DOE)
- Monday to Friday
- 08:00 till 16:30
Responsibilities:
- Oversee the full customer journey, from initial order through to delivery and aftercare.
- Respond to customer enquiries and resolve issues promptly and professionally.
- Build and maintain strong relationships with suppliers, manufacturers, and logistics partners.
- Manage order processing and ensure accurate record-keeping across systems.
- Provide administrative support to the sales team and assist with daily office functions.
- Review and enhance customer service procedures to improve efficiency.
- Supervise general office activities to ensure smooth day-to-day operations.
Requirements:
- Essential experience within the furniture industry.
- Strong communication and customer service skills.
- Excellent organisational abilities with the capacity to multitask effectively.
- Experience with order management systems, logistics, and Microsoft Office packages.
- Ability to work independently as well as collaboratively within a team.
- A proactive, solution-focused approach to work.
Other benefits of Customer service/ Office Manager working for The Best Connection Group Limited include:
- Ongoing assignments.
- Online payslips.
- Weekly pay.
- Pension contribution.
The Best Connection is acting as an Employment Business in relation to this vacancy.
