Job Description
* Perform the tasks of order taking and maximise sales opportunities through knowledge of product and suggestive selling. Ensure accuracy by repeating order(s) to the guests.
* Take orders and send them to kitchen staff through the POS system.
* Deliver orders promptly to the kitchen production area.
* Check ordered meals on collection from kitchen and deliver to guests promptly to maintain temperature and appearance ensure items are announced.
* Keep tables and service areas clean and tidy as per procedure manual.
* Maintain hygienic food service techniques during service.
* Take responsibility for your designated section and station.
* When working in Room Service promptly answer telephone and maximise sales opportunities through knowledge of product and suggestive selling
* Ensure room service trays and trolleys are set-up correctly and collected promptly when guest(s) have finished.
Qualifications
- Hotel and Bar experience required
Additional Information
You will have the opportunity to be part of a high energy, fun team that delivers excellent customer service each day to all our guests.
Our hotel offers 121 rooms, and a River View Restaurant.
Understanding things from our guest’s perspective is key, so while you are settling into your new role we will arrange a one-night stay for you to experience this first hand.