Casual Retail Team Member - Solihull
Location: Solihull
Hours: Including Saturdays
Pay rate: £12.60 Per Hour (including paid breaks)
Join Our Retail Team! There’s more to COOK than food: our shops actively serve their communities, thanks to our Retail Team's warmth, knowledge, and care. We’re looking for remarkable people to host customers in the shop as if they were at home.
The Role
* Offer exceptional service, prioritizing the customer above all else.
* Use your knowledge to help customers plan menus or cater for occasions. Discuss offers, products, and promotions.
* Maintain a clean, tidy shop, replenish stock, and ensure freezers are full.
* Operate the till efficiently and accurately.
* Understand shop paperwork and legal checks.
* Open and close the shop, and cash up.
* Check deliveries, assist with stock taking, and place orders as needed.
* Wear a neat apron and name badge at all times.
Good to Have
If you’re a foodie, great! We will train you on our products, how and where they are made, and suitable dishes for occasions. Experience is not necessary, but retail or customer service experience is a plus.
We value potential—so if you tick most boxes, don’t worry about missing a few.
Excellent Benefits include
* Paid breaks
* Paid leave for birthdays, moving house, becoming a grandparent, or children starting school
* Staff profit share
* Wellbeing program
* 30% staff discount
* CookieJar Smart Spending discounts and free food perks
* Team meals, events, and away days
* Being part of a B-Corp-certified business committed to sustainability, people, and community
And many more!
What Cook is About
We’re a proud, independent, family-owned B Corp that cares deeply about our food, our people, and doing the right thing—even when it’s not the easy choice.
Our vision is for COOK to be a place where everyone feels welcome and belongs. We believe in collaboration, diversity, and growth. If you want to grow with COOK, please apply.
£12.30 during the engagement period.
INDFP
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