Job Description Say yes to a better tomorrow!
SHL, People Science. People Answers.
Are you a project manager, with experience in a consultancy or Saas business environment, B2B environment? Have you delivered customer projects on a global scale, using your influencing techniques across a broad range of stakeholders, with rapidly changing priorities and timescales? We have a rare opportunity at SHL for a Senior Project Manager within our Global Deployment function, with projects centered around the creation of bespoke content, delivery of training and provision of consulting support to customers. You will be the single point of contact and project lead for regional large sized customer deployment projects, working with our commercial, deployment and wider project teams.
An excellent benefits package is offered in a culture where career development, with ongoing manager guidance, collaboration, flexibility, diversity and inclusivity are all intrinsic to our culture. There is a huge investment in SHL currently so there’s no better time to become a part of something transformational. Hybrid working is available (3 days office based in Thames Ditton)
What you will be doing:
1. Own and oversee strategic programs and projects for large, complex clients to ensure successful end-to-end delivery, facilitating account growth and securing renewals.
2. Single point of contact for projects, working with our commercial teams and deployment teams to ensure on schedule, in budget and within scope.
3. Identify risks and put in place mitigation strategies to deliver assigned goals. Coordinate and communicate cross-team, cross-project and cross-program dependencies and risks
4. Ensure delivery issues are resolved and lead on client communication, fostering a culture of customer focused delivery enhancing customer satisfaction
5. Facilitate meetings and workshops, obtain customer feedback and act upon the findings
6. Maintain effective financial and project progress forecasting, meeting minutes and reports and instigate and manage project closure actions
7. Ensure project management software is fully utilised and the quality of the data input is to a high standard
8. Provide coaching and mentoring to stakeholders to secure an outcome, produce impactful reports to show project progress and ensurere objectives are aligned to the business goals and strategy
What we are looking for from you:
Essential:
9. Project Management of large scale, customer facing, global initiatives
10. Experience of project management processes, systems, tools
11. Influencing skills across broad range of stakeholders
Desirable:
12. Project/Programme management qualification e.g. PMP, Prince2, LSS or Agile
13. PM in a SaaS business
14. Smartsheets
You must hold the relevant right-to-work documentation for this role.
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About Us
15. We unlock the possibilities of businesses through the power of people, science and technology.
16. We started this industry of people insight more than 40 years ago and continue to lead the market with powerhouse product launches, ground-breaking science and business transformation.
17. When you inspire and transform people’s lives, you will experience the greatest business outcomes possible. SHL’s products insights, experiences, and services can help achieve growth at scale.
What SHL can offer you
Diversity, equity, inclusion and accessibility are key threads in the fabric of SHL’s business and culture (find out more about )
18. Employee benefits package that takes care of you and your family.
19. Support, coaching, and on-the-job development to achieve career success
20. A fun and flexible workplace where you’ll be inspired to do your best work (find out more )
21. The ability to transform workplaces around the world for others.
SHL is an equal opportunity employer. We support and encourage applications from a diverse range of candidates. We can, and do make adjustments to make sure our recruitment process is as inclusive as possible.