Shelbourne Motors is renowned as being one of the most progressive motors retailers in Northern Ireland & proudly supplies vehicles to hundreds of customers every month offering an industry leading customer experience. At Shelbourne Motors, we are committed to finding individuals who not only have the right skills but who elevate our customer experience and share our passion for innovation, integrity, and service excellence. We ensure that every new team member is a perfect fit for their role, equipped to contribute to our shared vision of growth and success. We’re not just hiring for today – we’re building for tomorrow, one exceptional hire at a time.
The Role
The General Manager will have overall responsibility for the leadership and management of the Toyota Centre and will also oversee the sales management of the assigned dealerships in the Portadown site. This is a strategic role where you will be responsible for driving performance in the area of customer satisfaction, sales, profit and quality, inspiring the teams to deliver the highest standard of service to our customers.
About you
This role is suited to someone who has substantial experience in leading a team in a large organisation, preferably within the motor-industry. We are looking for someone who has the ability to consistently deliver results as well as motivate teams to reach their full potential.
People
Targets & objectives
Reporting to the COO, you will work closely with the sales and aftersales departments to help achieve business objectives including manufacturer and financial targets. With responsibility for the overall performance of the centre, you will drive a continuous improvement culture underpinned by the company values, coaching and inspiring teams to exceed targets while delivering an outstanding level of customer care.
* Strategically reviews performance across the assigned dealerships and identifies future trends & opportunities.
* Agrees and implements departmental budgets and assigned dealership objectives, regularly monitoring performance against the budget and addressing any adverse trends with the appropriate corrective action
* Build and maintain relationships with manufacturers, customers and staff teams by understanding their requirements and exceeding their expectations
* Monitors the performance of the management team, using key measures and supporting them to management and coach their respective teams
* Manages the Portadown site, facilities, equipment, ensuring the highest standard of compliance in respect to the environment, quality and health and safety.
With 53 years in business and a strong track record of providing outstanding care this is a unique opportunity to join our Management team at a Group level. Working closely with other managers you will play an integral part in helping the business achieve monthly and quarterly objectives.
What we are looking for
* A business leader with positive and proactive attitude
* Confident communicator who can inspire a team
* Experience in using MS Office Packages
* Experience in working with DMS (Dealer management systems)
* Experience in people management and team building
* Extensive knowledge of the motor industry
Shelbourne Motors Limited is an Equal Opportunities Employer.
Skills:
Car Sales Customer Service Customer Care
Benefits:
30 days annual leave Employee Referral Programme Long Service Awards Company Events Free parking Employee Discounts Company Car (T&C's apply)
To Apply
Speak to us in confidence by calling HR Direct Line 028 3839 6808
CLOSING DATE: Applications must be submitted by 5.30pm on 21st October 2025.
Shelbourne Motors Limited is an Equal Opportunities Employer.
Ref: GM.2025.31
Working Hours Average of 42.5 hours per week covered over Monday - Saturday
Salary Competitive market salary
Benefits An excellent market salary (to be discussed)
Use of a Company vehicle
30 days holidays (increasing with long-service)
Company Pension Scheme
Free on-site parking
Access to Staff Car Purchase Schemes
Shelbourne Motors Limited trading as Shelbourne Motors Portadown, Shelbourne Motors Nissan, Shelbourne Motors Newry, and Fleet4u is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows Shelbourne Motors Ltd to act as a credit broker, not as a lender, for the introduction to a limited number of lenders and to act as an agent on behalf of the insurer for insurance distribution activities only.
We are a credit broker and not a lender. We can introduce you to a carefully selected panel of lenders, which includes manufacturer lenders linked directly to the franchises that we represent. We act on behalf of the lender for this introduction and not as your agent. We are not impartial, and we are not an independent financial advisor. Our approach is to introduce you first to the manufacturer lender linked directly to the particular franchise you are purchasing your vehicle from, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next most suitable offer of finance for you. Our aim is to secure a suitable finance agreement for you that enables you to achieve your financial objectives. If you purchase a vehicle, in the majority of cases, we will receive a commission from your lender for introducing you to them which is either a fixed fee, or a fixed percentage of the amount that you borrow. This may be linked to the vehicle model you purchase. Different lenders pay different commissions for such introductions, and manufacturer lenders linked directly to the franchises that we represent may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement; however, you will be contributing towards the commission paid to us with the interest collected on your repayments. Before we propose you to a potential lender, we will inform you of the likely amount of commission we will receive and seek your consent to receive this commission. The exact amount of commission that we will receive will be confirmed prior to you signing your finance agreement.All finance applications are subject to status, terms and conditions apply, UK residents only, 18s or over. Guarantees may be required
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