Retail Account Manager
Salary: £30,000 - £35,000
Location: Leeds
We are seeking a passionate and results-driven Retail Account Manager to accelerate growth within the Quick Service Retail (QSR) channel. This is a high-impact role with significant exposure at both UK and global levels.
You will manage relationships with small-to-medium QSR customers (5-50 sites), develop and execute Joint Business Plans, and drive ice cream distribution across the channel. Additionally, you'll play a key role in identifying and on boarding emerging QSR accounts aligned with our long-term strategy.
Key Responsibilities
Full P&L ownership for designated QSR accounts, delivering volume, turnover, and profitability targets.
Build strong, sustainable customer relationships and execute winning Joint Business Plans.
Monitor in-month performance vs forecast, managing pricing, range changes, and S&OP processes.
Provide clear, actionable business reviews and updates to internal stakeholders.
Identify and grow new QSR accounts to support strategic objectives.
What We're Looking For
Proven experience in customer management, ideally from a CAE/CAM role.
Strong commercial acumen with end-to-end P&L management experience.
Exceptional relationship-building and negotiation skills.
Ability to leverage category, shopper, and customer data to create compelling selling stories.
Core Competencies
Accountability & Responsibility
Consumer & Customer Focus
Bias for ActionSearch is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age