Job Role: Customer Service & Sales Advisor
Join our team and share your passion for motoring! We offer a realistic OTE of £30,000-£32,000 per year, with a base salary of up to £27,000 annually.
In this role, you'll proactively engage with customers, build rapport quickly, and advise on products and services to provide the best solutions—ensuring customers leave satisfied with what they need and want.
You will work with a team to drive sales across the Halfords group through referrals for services such as Tyres, MOT, and car maintenance. Recommending the right solutions—whether on-site, at our Autocentres, or via our Mobile Expert van—is key to your success.
Building strong relationships with colleagues in our Autocentre and Mobile Expert teams will help deliver a seamless customer experience.
Benefits include a competitive salary, bonus, 25% colleague discount across Halfords, and access to various discounts on everyday goods and financial services.
To succeed in this role, you will need:
* Excellent rapport-building and communication skills
* Experience in face-to-face customer service, ideally in retail or automotive environments
* A proven track record of achieving sales targets by converting conversations into opportunities
* Experience sharing expertise with others
* A keen interest or experience in motoring products and services
Halfords is the UK and Ireland’s leading retailer of automotive and cycling products and a major MOT, car service, brakes, repairs, and tyres specialist. Join us and be part of our success story in helping the nation stay safely on the move.
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