Job Title: Project Manager (MSP) Location: London (Hybrid / On-Site as required) Salary: £60,000 excellent benefits We're supporting a well-established, people-centric Managed Service Provider in London that places employee wellbeing, professional development, and long-term career growth at the heart of everything they do. This is an organisation that genuinely invests in its people through paid certifications, continuous training, and a supportive culture built around collaboration and respect. Due to continued growth, they're looking for an experienced Project Manager to oversee and deliver a variety of IT and digital transformation projects for a diverse client portfolio. The Role As the Project Manager, you'll take full ownership of project delivery from initiation through to completion. You'll work closely with technical teams, clients, and internal leadership to ensure projects are delivered on time, within scope, and to a high standard - all while upholding the company's commitment to exceptional customer experience. Key Responsibilities Lead and manage multiple concurrent IT and digital transformation projects for SME and mid-market clients. Coordinate internal technical resource and external stakeholders to ensure smooth delivery. Monitor project timelines, risks, dependencies, and scope, ensuring issues are identified and resolved early. Maintain clear and consistent communication with clients throughout each project. Produce detailed project documentation including plans, RAID logs, scopes of work, and progress reports. Support pre-sales activity by evaluating client requirements and contributing to solution design. Ensure delivery aligns with internal governance, quality processes, and industry best practice. What You'll Bring Demonstrable experience managing IT or technology projects within an MSP or IT services environment. Strong understanding of technologies such as Microsoft 365, Azure, networking, and modern infrastructure. Excellent organisational, communication, and stakeholder management skills. Ability to translate complex technical information into clear, client-friendly language. A structured, disciplined approach to project delivery with strong documentation skills. Project management qualifications (Prince2, Agile, PMP) are beneficial - and the company will pay for these if needed. Why Join This MSP? A genuinely people-first culture with a supportive, collaborative environment. Paid certifications and training to accelerate your career. Access to varied, modern IT projects across multiple industries. Clear progression pathways and opportunities to move into senior roles. Competitive salary of £60,000 benefits. If you're a Project Manager who thrives in a supportive, growth-oriented MSP and wants to be part of a business that truly values its people, we'd love to hear from you. Apply today to learn more.