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Information advisor

Barnsley
Barnsley College
Will advisor
Posted: 22 September
Offer description

DescriptionSupporting documentsEmployerLocation

Information Advisor

Department: Student Recruitment

Salary: £22,426 to £24,465 per annum (£28,145 to £30,687 full time equivalent)

Contract Type: Permanent Part Time 29.5 hours per week

Reference: REC2270 | Closing Date: Sunday, 5th October 2025

The Opportunity

Based in our friendly Student Recruitment team, you will be supporting a wide range of audiences with clear and helpful information, advice, and guidance. You will work with 14–19-year-olds, primary and secondary schools, colleges, sixth forms, adults, parents, and a variety of internal and external stakeholders, helping them explore courses, career pathways, and opportunities across the College.

You will take the lead in planning and delivering engaging information activities and events, from small group sessions to larger presentations, ensuring every interaction is informative and tailored to your audience. Building strong relationships with students, parents, schools, and partner organisations will be a key part of your role, helping to raise the profile and reputation of both the College and the Information Advice and Guidance service.

You will keep accurate records of enquiries and activities, evaluate the impact of your events, and contribute to reports that help shape future planning and development. You will also work closely with your colleagues in Student Recruitment and Marketing to organise promotional materials and activities and represent the College at external events such as UCAS conventions and careers fairs.

This is a great opportunity to engage with a diverse range of audiences, from young students to adults, parents, schools, and colleges. The variety ensures the role is dynamic and keeps every day interesting, as you help people explore courses, careers, and opportunities that can help shape futures.

About You

You are approachable, organised, and confident when engaging with a wide range of people. You enjoy working with young people and adults, and you feel comfortable delivering presentations while providing clear and accurate guidance on courses, pathways, and career options.

You bring at least two years’ experience in a customer-focused environment, using a wide range of administrative processes and procedures. You have experience working with a variety of client groups, providing a comprehensive Information, Advice, and Guidance (IAG) service. You are confident in recording data, producing reports, and evaluating the impact of your activities to inform future planning.

You have experience organising events and activities, and you are skilled at building and developing positive relationships with colleagues, external partners, and organisations. Your strong communication and interpersonal skills enable you to connect with students, parents, schools, and stakeholders, ensuring every interaction is professional and effective.

You are flexible and proactive, able to manage multiple priorities while maintaining high standards of service. You either hold, or are willing to work towards, a Level 4 Information Advice and Guidance qualification. Confident using IT systems and presenting to both small and large groups, you are motivated to make a positive impact on the student journey and represent the College with clarity, energy, and professionalism.

Ultimately, we are looking for someone who is passionate about helping others explore opportunities, motivated to make a positive difference, and adaptable in a dynamic, busy environment.

Below is a list of some of the key skills, qualifications and experience we are seeking for this exciting opportunity.

Required

•NVQ Level 4 in Information, Advice and Guidance (or willingness to work towards within a set timeframe).

•GCSEs in English and Maths, grade C/4 or above.

•At least 2 years’ experience in a customer-focused environment with administrative duties.

•Experience providing IAG to diverse client groups.

•Experience recording data, producing reports, and evaluating activity impact.

•Experience organising events and activities.

•Proven ability to build and maintain positive relationships with colleagues and external partners.

Reasons to join us

•We offer substantial annual leave entitlement (Up to 47 days per year including bank and public holidays)

•Holiday purchase scheme to buy additional annual leave days

•Local Government Pension Scheme – with a generous 19.2% employer contribution!

•We invest in our people through funded CPD opportunities, regular staff development training and paid volunteering days

•Career advancement opportunities with tailored support for staff to progress

•Free Barnsley College courses to support your professional and personal development (subject to approval)

•24/7 access to same day appointments with a GP

•Exclusive discounts and cashback for retail, dining and leisure as part of YouatWork

•Access to health cash plans as members of the Westfield Health Scheme or Health Shield

•Discounted college gym membership with onsite facilities

•Supporting employee mental health through access to free counselling services and the Foundations App

•Discounts schemes for greener travel including Northern Rail, Trainline and Cycle to Work

•Free Microsoft Office 365 for personal use on up to five machines

•Access to discounted hair and beauty therapies at our onsite salon

•On site subsidised Starbucks and food outlets offering a variety of dining options

•Free breakfast provided daily for all staff members

•Our shared purpose - We believe in transforming the lives of both our learners and staff

The Barnsley College Advantage

When you join us, you can expect to benefit from The Barnsley College Advantage. This is the advantage of:

•Being supported to achieve your personal and professional goals

•A range of flexible working opportunities

•Autonomy, Empowerment and Accountability

•Short- and Long-Term development commitments

•Access to experiencing work in a range of areas

•Working in a Value and Behaviour led organisation

•Reward and Recognition

•Having your voice heard at every level

•Comprehensive Wellbeing Support

Closing date for applications is Sunday, 5th October 2025. We reserve the right to close this vacancy early depending on the level of interest.

Barnsley College is committed to creating a dynamic and diverse workforce and welcomes applications from all candidates regardless of their gender, disability, age, ethnicity, sexual orientation, or faith. Disabled applicants who meet the minimum essential criteria will be guaranteed an interview. The College is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff and volunteers to share this commitment. The successful candidate will be required to undertake an Enhanced Disclosure from DBS.

Please be aware that it is a Criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children.

Safeguarding Statement

Barnsley College is committed to creating a dynamic and diverse workforce and welcomes applications from all candidates regardless of their gender, disability, age, ethnicity, sexual orientation, or faith. Disabled applicants who meet the minimum essential criteria will be guaranteed an interview. The College is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff and volunteers to share this commitment. The successful candidate will be required to undertake an Enhanced Disclosure from DBS.

Please be aware that it is a Criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children.

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