Profectus has a brand new opportunity for a well-established company who are growing their existing support team in Witney.
The position 3rd Line Support / Support Engineer is required for supporting their growing internal team.
The position is based in their Witney office within their IT team supporting internal and external clients.
Duties and Responsibilities
* 3rd line support to users and IT Infrastructure
* Troubleshooting problems through to principal cause
* Mentoring to other members of the team
* Contributing to development and implementation of IT Infrastructure
* Working as a part of the IT team consisting of Head of IT, IT Systems Manager and 1st/2nd line engineers
Skills and Requirements
* Experience supporting and implementing Microsoft Server, VMware, Microsoft SQL and Citrix
* Office365 - inc: SharePoint, Teams, One Drive and Email
* Good practical knowledge with Active Directory, Group policy, Multi-factor authentication, patching and Wi-Fi.
* Good networking experience
* Deliver major system upgrades and project work
Please note this role is fully on-site so please don't apply if you are looking for hybrid or remote work.
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