Make Every Day Brighter – Join Us as Day Service Supervisor at Pannel Croft Village
We're looking for a motivated, caring, and proactive leader to take our Day Service Supervisor at Pannel Croft Village to the next level. This is your chance to create a warm, welcoming, and engaging space where older people can connect, grow, and thrive.
As our Day Service Supervisor, you'll lead and inspire a team to deliver a vibrant, person-centred Day Service. You'll oversee daily activities, encourage social interaction, and ensure every visitor feels welcome, supported, and engaged.
Are you passionate about making a difference in people's lives? Do you thrive on creating opportunities that help others stay active, independent, and connected? If so, we'd love you to join our team
Role details:
* Role: Day Service Supervisor
* Hours: 18 hours per week
* Salary: £13.85 per hour
* Location: Pannel Croft Village, Birmingham, B19 2XU
Benefits:
* 33 Days Annual Leave (FTE) Pro Rata for Part Time
* Buy And Sell Holiday
* Free Life Insurance
* Cycle2work Scheme
* Attendance Reward
* Free Use of Onsite Gym,
* Up to 9% employer pension contribution (5% employee)
* Blue Light Card discounts
* Enhanced Maternity & Paternity allowance
Extracare does not participate in the current "UK Visa Sponsorship" scheme and we would not be able to facilitate sponsorship.
As Day Service Supervisor, you'll play a key role in shaping and enhancing the Day Service by:
* Developing a varied programme of activities and opportunities that inspire and engage attendees.
* Working hand-in-hand with staff and volunteers to build a strong, community-based service.
* Supporting the physical, emotional, and social wellbeing of attendees while respecting their individuality.
* Encouraging independence in all aspects of daily life.
* Providing personal care when required with dignity and sensitivity.
* Leading on assessments for new attendees and evaluating their experiences.
* Keeping accurate, high-quality records and managing service charge collections, including liaising with Local Authorities about funding.
* Leading and developing the Day Service team, helping them grow their skills through training and support.
* Ensuring policies, procedures, and mandatory training requirements are always met.
* To ensure that all work is carried out in line with ExtraCare's Health & Safety Policies
* To be fully responsible, conversant and compliant with all ExtraCare's policies and procedures, along with any changes which may be implemented from time to time
Day Service Supervisor Person Specification
* Compassionate and caring – committed to treating everyone with dignity, respect, and kindness, without judgment.
* Positive and motivated – open to learning, honest, reflective, and eager to grow in the role.
* Professional and reliable – able to follow ExtraCare's policies and training requirements, and keep clear, accurate records.
* Person-centred mindset – understands that every individual's care should be tailored to their needs, choices, and independence.
* Respectful of trust – values confidentiality, professional boundaries, and promotes wellbeing at every step.
* Great communicator – listens well, builds strong relationships, and works collaboratively with residents, families, and colleagues.
* Organised and calm under pressure – able to prioritise, stay focused, and use initiative, especially in emergencies.
* Experienced – background in delivering care (formal or informal), with experience in domiciliary care, hospitals, residential, or nursing homes being a plus.
ExtraCare strives to create a workplace that fully reflects society. We want our staff to feel empowered to bring their full, authentic selves to work and be part of a safe and supportive community.
* Closing date: Sunday, 5th October 2025
* Face-to-face interviews: W/C 6th October 2025
Pannel Croft Village in Newtown, Birmingham provides 181 spacious homes and a host of opportunities for residents. We offer vibrant communities for over 55's that support healthy, active and independent lifestyles.
Do not miss out Click 'apply' now to make a difference to the lives of older people as our Day Service Supervisor
ExtraCare is committed to making our recruitment practices as fair and inclusive as possible for all including making reasonable adjustments to support candidates throughout the recruitment process.
ExtraCare reserve the right to close this job advertisement early.