Professional Support Assistant
Permanent
Grade 2 - £24,027 - £25,992 Consultation grade - subject to formal evaluation under the Pay Equity Review
Working 36.5 hours per week
Location of work - Office based - 5 days per week - Holt Court, Heneage Street West, Aston Science Park
An exciting opportunity has arisen for a Professional Support Assistant to join the Business Support team working with Night Security at Holt Court in Birmingham.
This is a busy role, predominantly supporting the Night Security service as well as covering for Careline as needed.
The successful applicant will undertake a range of core administration and financial functions which support the office, using departmental databases and systems as part of daily administrative work which ensures the smooth running of the office.
As part of the role, you will be interacting with customers and liaising with internal/external teams and agencies on a day-to-day basis. Great customer service and administration skills are essential as well as a desire to continue to develop your skills through regular training and other opportunities.
We are looking for an experienced administrator who can work in a busy team where deadlines are crucial. You would need to have attention to detail to ensure all enquiries are processed consistently and have the ability to maintain confidentiality while complying with data protection.
If you would like to make any informal enquiries before applying, please contact Jo Davis - Business Support Manager. Email: joanne.l.davis@birmingham.gov.uk
Please upload your up-to-date CV via the attachments part of your application, this is required for shortlisting. Unfortunately, we cannot consider any applications without a CV attached.
Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people.
We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.
Interviews for this post will take place in person. Shortlisted candidates will be provided with further information.
We welcome applications from people with caring responsibilities and flexible working options will be considered.
Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.
Non-UK applicants (excluding Ireland) would be required to hold a relevant Visa from the UK Visas and Immigration (UKVI).
Job Description and Person Specification
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