Deputy Manager
Due to the recent expansion of Brighter Living Care, we are looking to build on our core leadership team and are seeking a new Deputy Manager.
As a Deputy Manager, you will lead a hub of Support Workers and Team Leaders to provide the best possible care and support for people living within a supported living environment. You deliver an outstanding service that enables people to stay healthy, be safe, and live a full and holistic lifestyle. You will lead your teams to deliver high-quality support in line with Brighter Living Care’s values, policies, and best practice guidance. You will lead your teams to comply with regulations; this includes but is not limited to CQC regulations and compliance.
You will have a person-centered, pragmatic approach to support and be dynamic and mobile understanding the needs of people we support and your teams. All Deputy Managers will undertake secondary on-call duties on a Rota basis.
Key Responsibilities Include:
To manage an allocated location by taking responsibility for ensuring clear plans for activity and support to ensure that vulnerable people can live safe, good quality lives.
To ensure each person receiving support has a current person-centered support plan covering all identified needs.
To ensure people in care are supported to meet the requirements of their own tenancies.
To monitor, audit, and guide quality levels of recording so that locations can show evidence of support through notes and documentation.
To deliver effective leadership to the support teams and have a good understanding of team or individual development needs.
To ensure the support workers and Team Leaders receive quality supervision, training, and competency assessments in a timely manner.
To coordinate and deliver regular team meetings.
To uphold Brighter Living Care’s company values and to ensure that policies and procedures are followed by all workers and locations.
To evidence clear monitoring and assessing of locations and develop action plans where shortfalls are identified.
To stand accountable for the quality of the locations and teams assigned to you.
To perform investigations as directed by the Registered Manager / Operations Manager.
To lead, (or participate as required), in the care reviews of people living in the locations.
To produce and maintain quality records in support of reviews.
To establish a good standard of communication and relationship with external stakeholders (including professionals and families of people in care).
To participate in the assessing of new referrals to Brighter Living Care.
To perform on-call cover to ensure that Brighter Living Care can operate support to its locations and teams 24 hours a day.
To undertake any other relevant tasks and responsibilities at the discretion of the Registered Manager or Operations Team that contributes to the safe and effective continuity of Brighter Living Care.
Ensure all Rota’s are completed at least a month in advance and ensure all shifts are covered.
Why Join Brighter Living:
Private healthcare
Comprehensive in-house induction and ongoing training
A supportive organisation that truly values its team
Our annual Brighter Living Brilliance Awards celebrating team achievements
An additional day off for your birthday
Employee wellbeing programs to support your physical and mental health
Free parking
Career development opportunities to help you grow and make a meaningful impact
Enhanced DBS check
If you are passionate about leadership, person-centred support and making a real difference, we would love to hear from you