DSP PM - Transport Efficiency and Integration, EU DSP Program Efficiency
Job ID: 3060183 | Amazon Business EU SARL (UK) - H91
We are recruiting for a DSP EU Program Manager who will play a vital role in advancing Amazon’s culture and enabling the success of the new Delivery Service Partner (DSP) program within our high-growth, fast-paced Logistics organization. This role focuses on supporting new DSPs through customer obsession and continuous improvement of operational processes under the DSP2.0 program. The position is based in-country and reports to the central EU and Rest of World DSP Team. You will collaborate with global stakeholders, leading improvement initiatives that address the biggest risks in logistics, particularly fleet management. The ideal candidate has a curious, analytical approach to operations and is comfortable leading change and partnering with the Global Fleet Team to implement improvements.
Key Responsibilities
1. Collaborate with WW, ROW, and EU DSP organizations across multiple time zones, treating fleet partners as close collaborators.
2. Lead change initiatives by engaging stakeholders at every stage.
3. Translate conceptual ideas into practical operational systems.
4. Implement best-in-class processes and policies to ensure high standards of DSP experience and engagement.
5. Focus on accountability, refreshing previous ideas, and continuously reviewing options to optimize the DSP 2.0 contract for cost-effectiveness in last-mile delivery.
6. This role is primarily based in Munich, with consideration for London and Madrid depending on candidate suitability.
7. Handle ambiguity, coordinate with different country teams, and understand rates, finances, and strategic aspects of EU/ROW and WW programs.
8. Demonstrate a strong desire to learn, support a unified vision, and collaborate effectively with team members.
Basic Qualifications
* Experience in digital advertising and client-facing roles with a focus on data analysis.
* Experience with annual brand and media planning.
Preferred Qualifications
* Experience hiring and developing sales management teams.
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