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Branch Retail Manager @ RSPCA York, Harrogate & District | Branch Management | Creative Approaches to Charity Retail Problems
About the RSPCA York Harrogate & District Branch:
RSPCA York, Harrogate & District is a separately registered charity, although we are supported by and work in partnership with the RSPCA National Society. We are primarily self-funded and the money we spend in York is raised in our four retail outlets, of which our York shop is a very important revenue stream.
Job Description
Do you have previous retail experience and a creative eye with a can-do attitude?
AsShop Managerat our city centre store onGoodramgate, York, you will be responsible for managing all shop activities and re-energising our sales.
We’re looking for an individual who isn’t afraid to get stuck in, who can help us continue to modernise our retail offering and deliver a consistent high-quality experience for our customers in our stores, whilst increasing our sales and income.
This will include:
* Hitting sales targets and maximising charity income
* Supporting and training teams of volunteers and staff
* Delivering a high quality customer experience
* Sorting and pricing donated stock
* Coordinating and maintaining a programme of generating quality donations for sale
* Ensuring accurate records and financial management
The Role of our Shop Managers
Commercially aware and constantly looking for new business opportunities, shop managers motivate their teams and create a safe and energised work environment. They have high standards, a strong drive to achieve results and are accountable for their business.
The role of the shop manager is empowered, varied, busy and gives the opportunity to work with some amazing people. Shop managers are pivotal for the success of our business and can make a real difference. RSPCA York, Harrogate & District have one paid member of staff in our shops per day, who is supported by empowered volunteers, trained to a level that enables them to take over most of the tasks within the shop.
As the only paid member of staff, our managers are comfortable in this environment, really enjoy working with others and are great at delegating to their teams. Excellent communicators, they are creative, and always look for opportunities to attract new supporters every day.
In order to fulfil the Shop Manager role, you will also need:
* Excellent display skills and innovative ideas to boost shop takings
* Good to excellent administration and IT skills
Salary:£13.75 per hour
Hours:We are offering this role with the option of a set working week of either 3, 4, or 5 full days. There is a degree of flexibility in rotas, but some weekend working is expected.
The working day is 9:15-5:15.
We will be interviewing on Thursday 7th August.
To complete your application, please visit our home page for a full job description and further application form:https://www.rspca-yorkhome.org.uk/help/helping-us/vacancies/charity-shop-manager-york/
Please reach out to kimberley@rspca-yorkhome-org.uk with any questions about the role.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Sales and Business Development
* Industries
Non-profit Organizations
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