Retail Store Manager – Overview
Join Our Team as a Retail Store Manager! Location: Salary: At EE, we believe technology should bring people together. Our stores are more than just places to buy gadgets – they're destinations where customers can explore, discover, and be inspired by the latest in tech. We're committed to creating a vibrant, welcoming environment where every visit feels like a special occasion.
Responsibilities
Day to day, you’ll be leading your people to deliver both individual and team objectives, including driving revenue combined with a great customer experience. You’ll also be communicating with stakeholders from across the business ensuring a clear strategy and support for your store. You will foster a high-performance culture focused on both financial and behavioural KPIs, whilst capitalising on new retail opportunities.
As our Retail Store Manager, you'll lead by example with exceptional customer service and creating memorable experiences. You'll bring fresh ideas to the table and build strong relationships with customers and the community, key to building loyalty among first-time visitors.
Benefits
* Significant earning potential through commission, rewards, and incentives.
* 24/7 access to an online GP for you and your immediate family.
* Market‑leading paid carer’s leave.
* Equalised family leave with 18 weeks full pay and 8 weeks half pay.
* Huge discounts on EE & BT products, saving you hundreds of pounds annually.
* Support for your career development.
* Season Ticket Travel Loan.
* Volunteering days to give back to your community.
* Optional Private Healthcare and Dental coverage.
About EE
At EE, our people are the key to our success. We keep customers happy with great service and a top‑rated network. As part of the BT family, we’ve created an energizing culture that makes EE an excellent place to build your career. We value diversity and welcome applications from all sections of the community. We understand that life is ever‑changing, and we offer flexibility to support your success. Whether you need full‑time, part‑time, or job‑sharing options, we’re here to accommodate your needs. We are committed to doing everything we can to support you.
This a regulated role and is subject to a bankruptcy check in addition to our regular pre‑employment checks.
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