Age UK Bournemouth, Poole & East Dorset
Job Description
POST TITLE: Help at Home Assistant
SALARY SCALE: £13.15 per hour, plus mileage
HOURS: Zero Hours Contract
PURPOSE: To undertake domestic support, shopping, accompanying to appointments, small de-cluttering jobs, washing or ironing & companionship. Please note: to apply for this role you will need a full clean UK driving licence and access to a vehicle.
Main Tasks
* Cleaning, washing, sweeping, mopping, dusting, polishing and vacuum cleaning of designated areas to the required standard
* Emptying litter bins, etc. and removing waste to designated areas
* Cleaning of toilets and washrooms to the required standard where allocated
* Spray cleaning floors and mopping
* Ironing
* Washing
* Changing beds
* Using powered equipment where necessary (vacuum cleaners)
* Cleaning of working surfaces and other furniture as directed
* Undertaking shopping for clients
* Small de-cluttering jobs
* Accompanying to appointments
* Companionship
General
1. To liaise with other Age UK Bournemouth, Poole & East Dorset (AUKBPED) staff to ensure that clients receive all other necessary services and to work as part of a team with other Age UK Bournemouth, Poole & East Dorset staff.
2. To ensure that AUKBPED policies are adhered too, including Health &
Safety, Equal Opportunities and Confidentiality etc.
3 To undertake any other reasonable duties as requested by the line
Mangers, Chief Executive or Trustees.
1. Carry out tasks according to Age UK Bournemouth, Poole & East Dorset policies and standards, in particular on confidentiality, anti-discriminatory policies and health and safety.
Person Specification - Help at Home Assistant
Previous experience of working with older people - Desirable
Experience of working with people with dementia - Desirable
Excellent oral and communication skills - Essential
Access to email - Essential
Car Driver - Essential
Good computer skills/email etc. - Essential
Ability to work alone - Essential
Ability To show empathy with older people and to adapt communication to the needs of the client - Essential
Ability to keep clear and concise written records - Essential
Flexibility - Essential
Good time keeping - Essential
Reliable & honest - Essential
Ability to keep confidentiality - Essential
Willingness to undertake training - Essential
Understanding the needs of older people - Desirable
Age UK Bournemouth, Poole & East Dorset values diversity and inclusion and welcomes applications from candidates with diverse backgrounds. We are committed to providing a workplace free from discrimination or harassment and where individuals of all backgrounds, identities and abilities feel valued, respected and empowered.
Oct 2025
Job Types: Part-time, Zero hours contract
Pay: £13.15 per hour
Benefits:
* Flexitime
Work Location: On the road