Overview
To work as part of a team providing secretarial, clerical and administrative support to the City North Local Mental Health Team. You will be responsible for supporting consultants and junior doctors in all administrative aspects and having daily interactions with our patients. Responsibilities are wide-ranging and varied. You'll deal with enquiries from other services and GP's as well as from existing patients and those waiting to be assessed by our service. You will respond to incoming/outgoing calls, organising appointments, responding to email enquiries, processing patient prescriptions and supporting the multi-disciplinary team of clinicians.
Please note that this post does not meet the pay level required for a Skilled worker visa. Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa. Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa
Qualifications
* Clear and effective communication skills
* Flexible approach to working practices
* Ability to prioritise workload
* Time management skills
* Ability to work without direction supervision
* Ability to communicate with clients, carers, staff and visitors in an appropriate manner
* Flexibility to cover admin colleagues
* Excellent telephone manner
* Ability to follow instruction and guidelines
* Knowledge of Confidentiality and the Data Protection Act
* Ability to demonstrate an understanding of Equality and Diversity principles
* Experience of working with databases, Microsoft Office, audio typing, minute taking
* Previous secretarial / administration experience
#J-18808-Ljbffr