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Haynes is a leading dealership in Kent, known for its commitment to providing exceptional customer service and a wide selection of quality passenger and commercial vehicles. We are looking for a motivated and customer-focused Telesales Advisor to join our PartsPlus team.
Role Overview
PartsPlus are the experts in automotive parts for all vehicles.
Our PartsPlus Telesales Advisors are responsible for building and maintaining long-term relationships with new and existing customers by taking parts orders via phone, email, and customer app. The role also involves assisting customers and providing specialist advice on parts.
Key Responsibilities
1. Accurately identify parts for specific vehicles
2. Fulfill customer orders via phone, email, and customer app
3. Build strong relationships with both new and existing customers
4. Provide a high level of customer service
5. Support our customers to become more profitable
Key Skills Required
* Be a confident and capable communicator, both written and verbal
* Have a good telephone manner
* Possess a basic understanding of using a computer
Full training on systems and software will be provided.
What We Offer
* This is a full-time position
* Working days are Monday to Friday, 08:00 – 17:30, plus 1 in 3 Saturdays, 08:00 – 13:00 on a rota basis
* Competitive salary based on experience and qualifications
* Opportunities for professional development and career progression
Only shortlisted applicants will be contacted for an interview. We thank all applicants for their interest.
We do not accept speculative CVs from recruitment agencies. Haynes Bros. Ltd will not be liable for any agency fees if we engage with any candidate whose information was sent by a third party.
Interpersonnel Recruitment operates as an Employment Agency for this role. By applying, you consent to your data being processed under GDPR legislation for your current employment search.
Due to high application volume, we are unable to respond to all applicants unless shortlisted. If you haven't been contacted within four weeks of the closing date, please assume you were not shortlisted on this occasion.
Interpersonnel is an equal opportunities employer. All current vacancies are listed on our website – search “Interpersonnel Kent”.
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