Talent Acquisition Partner (EMEA) at Markem Imaje
Location - Warrington Area
The Role:
As Technical Service Engineer you will be a part of our technical service team, providing technical support to our local customers. You will have an opportunity to develop your professional career in a highly professional environment with innovative equipment.
This is a field-based role covering customers around the Warrington/Manchester/Chester area.
What you will do:
* Perform pre-installations, installations and maintenance activity
* Perform training, both internally and externally where needed
* Complete service reports accurately, noting time confirmation, spare part usage, tasks performed, service product, fault/solution codes, installed base data maintenance (serial number, ink, counter value, functional location), reverse flow, billing block code, billing request confirmation
* Actively promote and sell M-I service products to our customers, improving the up-time of the application and maximizing M-I sales results in addition to ensuring the highest level of customer satisfaction
* Work in partnership with the sales teams to assist with sales revenue targets and revenue growth
* Travel to customers site within your regional area along with occasional travel nationally to attend training events and meetings
What you need to have:
* Experience as a Field Service Engineer or Technical Service Engineer in the industrial or manufacturing sectors, with a strong focus on Electrical/Mechanical technical troubleshooting
* Full UK Driving License
* Proven ability to assess technical situations, diagnose issues, and provide proactive, effective solutions
* Skilled in adhering to procedures while efficiently managing time and tasks in a dynamic environment
* Proficient in managing multiple tasks simultaneously without compromising quality
* Certifications in Electrical/Mechanical Engineering, Networking, Software, or related fields are a plus, though not required
* In-depth knowledge of technical products, particularly those similar to MI's product range, is an advantage but not essential
What we offer:
* Company car
* Performance based yearly merit increase
* Growth opportunities & international environment
You’ll only be the right candidate if you are aligned to our values and culture:
* Winning through customers
* High ethical standards, openness and trust
* Expectations for results
* Respect and value people
If you believe you match our values and have the experience we’re looking for, then apply! We can’t wait to hear from you.
Markem-Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full range of reliable and innovative inkjet, thermal transfer, laser, print and label application systems. Markem-Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls and improved manufacturing processes.
Seniority level
Associate
Employment type
Full-time
Job function
Engineering, Customer Service, and Manufacturing
Industries
Automation Machinery Manufacturing, Appliances, Electrical, and Electronics Manufacturing, and Industrial Machinery Manufacturing
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