Overview
You’ll be part of the Exeter cluster, covering areas such as Exeter, Exmouth, Sidmouth, Honiton, Tiverton, Newton Abbot, Torquay, Paignton, and Dawlish. Your work will be on a pre‑planned schedule of appointments in your local area – no reactive callouts, just organised, pre‑booked work that lets you focus on delivering high‑quality service.
What to Expect
Your day starts with a clear digital schedule. Each job is pre‑booked, with a member expecting you. You will carry out routine servicing, diagnostics using advanced mobile equipment, in‑depth repairs normally done in a workshop, advise members and recommend solutions based on your inspection, and perform vehicle safety checks aligned to RAC standards. Because SMR is structured, you’re not reacting to breakdowns – you are delivering planned work you can prepare for.
Responsibilities
* Routine servicing of light vehicles.
* Diagnostics using advanced mobile equipment.
* In‑depth repairs normally performed in a workshop.
* Provide advice and recommendations to members based on inspection.
* Perform vehicle safety checks aligned to RAC standards.
Qualifications
* Level 2 qualification in Light Vehicle Maintenance (or equivalent).
* Minimum 2 years’ experience as a vehicle technician working on light vehicles.
* A full UK driving licence with fewer than 6 points.
Why SMR is Different (and why techs love it)
* Planned appointments instead of emergency responses.
* Consistent workflow rather than unpredictable demands.
* In‑depth repairs, not roadside temporary fixes.
* Time to do the job properly, with support and parts ordering built in.
* Clear schedules using RAC’s mobile service platform.
Required Skills
* Technical skill and ability to solve problems, ensuring people are moved safely, quickly and confidently.
* Excellent interpersonal skills – friendly face of the RAC, speaking directly with members, providing reassurance, clarity and high‑quality service.
* Independence and adaptability – every job is different and requires on‑spot decision‑making.
Benefits
* A competitive base salary of £40,178, with on‑target earnings up to £52,000.
* Guaranteed overtime option and additional overtime & bonus opportunities.
* Full‑time 40‑hour week with core hours 8:30‑5:00 and 1 in 4 Saturdays.
* Free RAC Ultimate Complete Breakdown Service from day one.
* Vehicle salary‑sacrifice scheme (including electric vehicle options) after 12 months.
* 23 days holiday (rising to 25 with service) plus bank holidays.
* Paid family leave, flexible schedules and work‑life balance support.
* Pension scheme with up to 6.5% matched contributions.
* Life assurance cover up to 4× salary (10× optional with flex benefits).
* 24/7 confidential support service for you and household members aged 16+.
* Access to discount portal “Orange Savings”.
* Colleague Share Scheme after probation.
EEO Statement
As an equal‑opportunity employer, we welcome people from all backgrounds and walks of life.
#J-18808-Ljbffr