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Investigation officer - band 7

Newport (Newport)
NHS Business Services Authority
Investigation officer
€37,500 a year
Posted: 12 June
Offer description

Job Summary

The Investigating Officer will lead employment lawbased investigations into employee relations matters across the Trust, ensuring compliance with relevant policies and procedures. This includes conducting thorough investigations, analyzing evidence, and producing clear, comprehensive reports. The role requires a strong understanding of Just Culture, equality, diversity, and inclusion principles, and the ability to manage sensitive and complex cases with professionalism and impartiality.


Job Responsibilities

* Lead investigations into employee relations matters (e.g., conduct, grievance, complaints, appeals) in line with Trust policies.
* Plan and manage multiple investigations simultaneously, ensuring adherence to agreed timescales.
* Conduct interviews with employees and witnesses in a fair and unbiased manner.
* Prepare high-quality investigation reports and present findings at hearings or tribunals.
* Maintain confidentiality and comply with data protection and information governance standards.
* Make recommendations for service or policy improvements based on investigation outcomes.
* Work independently, managing investigations with minimal supervision while adhering to ACAS best practice principles.


Person Specification


Essential Knowledge and Skills

* Strong understanding of employment law and HR policies.
* Excellent verbal and written communication skills.
* Ability to manage sensitive situations and distressed individuals.
* High attention to detail and ability to work autonomously.
* Proficiency in IT for report writing and data analysis.
* Commitment to equality, diversity, and inclusion.


Qualifications

* Degree-level education or equivalent experience.
* Postgraduate diploma or Masters in a relevant field.
* Professional registration (e.g., CIPD, NMC, HCPC, GMC, Social Work).


Experience

* Significant experience conducting complex investigations.
* Proven ability to produce formal written reports and analyze incidents for improvement.
* At least 6 months administration experience in the last 3 years.


Disclosures and Checks

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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