Receptionist – Stunning Hotel in St Mawes A beautifully appointed hotel in the heart of St Mawes is seeking a friendly, professional Receptionist to join their team on a permanent basis. This is a fantastic opportunity to work in a relaxed yet elegant environment, welcoming a high-end clientele. We are looking for someone with excellent interpersonal skills, a warm demeanor, and a passion for delivering outstanding guest experiences. Full-time and part-time applicants welcome. Please note: Part-time candidates must be available Fridays, Saturdays, and Sundays. What you’ll do: * Greet guests with professionalism and warmth upon arrival * Manage check-in and check-out processes efficiently * Handle guest enquiries and provide local knowledge and recommendations * Coordinate bookings and reservations using the hotel’s booking system * Maintain high presentation standards in the lobby and reception area * Communicate effectively with housekeeping, restaurant, and management teams * Resolve guest concerns promptly to ensure excellent guest satisfaction * Support smooth day-to-day front desk operations What’s on offer: * £13.25 per hour tips * Full-time or part-time hours (weekends essential for part-time) * Free staff meals while on duty * 28 days holiday per year, increasing to 30 days after 2 years * Free on-site parking * Staff accommodation may be available for full-time staff * Employee of the Year Programme – £500 prize complimentary two-night stay * Discounted stays and food & beverage at all hotels within The Polizzi Collection * Complimentary stay (including breakfast and dinner) at one of the hotels after 1 year of service If you enjoy working in a welcoming environment, meeting new people, and providing a first-class guest experience, we would love to hear from you