Student Success Coach – FTC 12 months – Leeds
Join to apply for the Student Success Coach – FTC 12 months – Leeds role at Arden University.
Salary:£28,000 per annum
Employment type: Fixed Term Contract for 12 months
Hours per week: 37
Reporting into: Lead Student Success Coach
Department: Student Experience
This role will be based full-time from our Leeds campus.
About the Role
This is a key role within our Student Success team; each coach is responsible for supporting a caseload of students throughout their academic life cycle (from enrolment to graduation) from a pastoral perspective. You will deliver proactive coaching and mentoring support via early intervention and outreach activities, and will work proactively in collaboration with colleagues to ensure the highest levels of experience are provided for onboarding, personalised advice, guidance and customer service in the area of student services and wellbeing support, signposting to specialist services as required.
About You
* Experience of coaching or mentoring students or customers to help them meet their goals and achieve success.
* Excellent interpersonal skills.
* Ability to demonstrate empathy and manage expectations.
* Ability to inspire others and relate to people from diverse backgrounds.
* Experience of working in Higher Education (beneficial).
* Coaching and/or counselling skills training (advantageous).
Why Arden
* 30 days holiday + bank holidays on‑top, and even a Christmas closure!
* A generous Aviva pension plan, company contributions starting from 7%
* SimplyHealth plan option
* Private Medical Insurance coverage (applies to certain job roles)
* Access to Perkbox benefits
* Study any Arden course for free, with a discount for all family and friends
* Plus, other excellent benefits
* Our ‘Golden Ticket’ which allows you to gift anyone in your life a free Arden education
Our Values
Stand out, Progressive, Accessible, Resourceful, Kindness, reflect who we are as an institution, a team and as individuals. If they also reflect you and you are excited by the chance to be the driving, creative force within a growing business, we want to hear from you.
Closing Date
Thursday 6 November
Equity, Diversity & Inclusion
Arden University is proud to be a Disability Confident Employer. This means that if you have a disability, as defined by the Disability Equality Act 2010, you may be guaranteed an interview if you meet the essential criteria for the role. If you wish to be considered under this scheme, you can indicate via the application form below. By doing so, you are also consenting for this information to be shared with the hiring team. For more details on what qualifies as a disability under the Disability Equality Act 2010, please refer to the guidance here.
As an Equal Opportunity Employer we celebrate diversity and are committed to creating a diverse and inclusive workplace. Therefore, we make sure that our recruitment and selection processes never discriminate based upon peoples age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances, and actively welcome applications from all groups.
Sponsorship statement
Please be aware that some roles may not meet the points requirement for a sponsored Skilled Worker visa under the points-based immigration system. However, we welcome applications from candidates who do not currently have the right to work in the UK but may be eligible for a visa through an alternative route.
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