Join us as a Revenue Manager (Maternity Cover)
at The Dorchester, recognised as one of ‘The Sunday Times Top 10 Best Places to
Work for’ in 2024 & 2025 and ‘Hotel of the year – London’ at the 2024 AA
Hospitality Awards. We continually strive to build and nurture a culture where
inclusiveness is part of our DNA, reflected in our values of passion,
personality, respect, working together, and creativity. We believe that a
variety of perspectives enriches our culture and drives our success.
We care about your career and are known for having the absolute best
people in the industry. When you join us as a Revenue Manager you start a
unique opportunity to become celebrated as the very best in your field. You'll
learn not only from your fellow Legends, but also through our award-winning
learning academy, so that you can achieve the highest standards of craft,
service, and leadership and become a legend in your own story.
What you'll do
As a Revenue Manager you'll love what you do and take pride in
delighting our guests. Here are some of the other duties you will be responsible
for:
* Review
the daily pick-up by hotel at least twice per day looking at the current
month and the next two months while identifying daily shifts in demand
looking for ‘peaks and troughs’ and then reviewing the strategy in IDeaS
and in the PMS to make sure we are maximizing all opportunities
* Produce
daily & weekly reports for each hotel, ensuring data accuracy and
consistency of delivery. Flag and escalate any data quality issues.
* Update
IDeaS RMS & Cognos (Finance) systems are updated with Budget and Forecast
changes
* Our
values of, Passion, Personality, Respect, Working Together and Creativity
guide us each and every day. As a Reception Manager you’ll have the
opportunity to bring these to life and continue to create our legacy's.
The items shared are the essence of a day in the life of a Revenue
Manager, but we'll make sure you are provided with specifics on how we care for
our hotel.
What you'll bring
Essential Skills and Experience
* Previous
experience in Revenue Management within 5 star Luxury hospitality
* Trainings
and or certifications in Analysis, Revenue Management and Sales an asset
* Previous
knowledge of hotel systems preferably to include GDS, PMS, Revenue Management,
Group and Analytical systems and software such as SynXis, Opera, IDeaS
* Strong
verbal communication skills and be well presented
* Passion
to the role and the team and unique personality
* Ability
to empower team members to deliver bespoke services to all guests
* Positive
and enthusiastic attitude
* Strong
verbal communication skills – English is the primary language used in our
hotel
What you'll get
* Complimentary
Stays: Enjoy complimentary stays with breakfast at
Dorchester Collection Hotels every year.
* Discounts out
hotels, Benefit from discounts at various high street and online shops
* Employee
Perks: Enrol from day 1 into the Aviva Private Pension
scheme (we contribute 8% towards your pension); Benefit from Seasonal
ticket loan, Rental deposit scheme, private financial advice, and Eye care
vouchers.
* Training
and Development: Advance in your career by accessing various
apprenticeships from Level 2 to Hospitality Degree Level 5. We partner
with outstanding nationally recognised Apprenticeship providers.
* Social
Events: Participate in vibrant social events, including
a summer party, winter ball, pub quizzes, and cultural and milestone
recognition celebrations.
* Referral
Bonus: Earn a £1000 bonus when you recommend a friend.
* Well-being
Support: Access immediate well-being advice because we
care about our employees.
We celebrate diversity and are committed to creating
an inclusive environment for all employees and applicants. If you need us to do
anything to support you during the recruitment process (such as
adjustments to how you apply, alternative formats of information, or
adjustments to the assessment process itself), please do call People &
Culture team on 02073197011 or email PeopleAndCultureLondon.UK@dorchestercollection.com so
that we can discuss how we can support you through this process.