MAIN PURPOSE OF ROLE To manage the support and administration of our Finance systems, working with the Finance department to ensure their systems are robust and reliable. To support the Finance Systems team, IT teams and/or third-party suppliers on changes to the Finance Systems including system patches and upgrades. KEY RESPONSIBILITIES Responsible for the support and maintenance of third party finance specific systems, including for example banking applications and accounting packages. Below are the activities covered: User set up and maintenance Administration tasks including system setup and configuration changes Assist and train new users in how the systems are used where needed Checking and reconciling data is flowing accurately between systems Provide support for end users, answering questions and dealing with issues plus escalation to 3rd party or internal IT support teams where needed Managing problem/issue fixes with related 3rd party suppliers or internal IT teams Scheduling and managing system patches, upgrades/releases and hardware improvements with assistance from related IT teams including regression testing QUALIFICATIONS AND EXPERIENCE Essential: Provision of system support to Finance teams Very strong IT skills and Excel knowledge Desirable: A part qualified, qualified by experience or fully qualified accountant Microsoft Business Central experience Payments/BACS experience Experience working in a regulated business VBA/SQL experience System reconciliation expertise Person Specification An inquisitive, analytical thinker with the ability to understand processes quickly Ability to understand technical systems in detail A well organised individual with good attention to detail The majority of this role will be on site (Hybrid 2 days per week) at our bright and modern offices in Welwyn Garden City, with some flexibility to work from home Holiday purchase scheme, with 25 days holiday plus bank holidays as standard. On-site gym at our office (Free), and nationwide corporate rate gym membership Online benefits portal where you can access lots of deals, discounts - for example of shopping or holidays Contributory company pension scheme Progression and Development Private medical insurance Life assurance of 3 x annual gross salary, with the option to purchase additional cover You’re also able to purchase a range of benefits at a discounted rate including, critical illness cover, bicycles via our Cycle2Work scheme, dental insurance and TasteCard dining discount card We’re committed to building a culture that empowers all our people to thrive and feel a sense of belonging at PayPoint.