A leading housing organization is seeking a Director of Customer Channels to enhance customer experiences in West Yorkshire. This strategic role requires leadership and the ability to drive transformation across customer service channels, ensuring high-performance and regulatory compliance. The successful candidate will oversee a sizeable budget and a team of over 100 people while championing diversity and inclusion. An attractive package, including a salary of £110,000 and additional benefits, is offered. This is a career-defining opportunity for a dynamic leader. #J-18808-Ljbffr