Job Description
We are looking for an individual who can work as a trusted partner within the People & Culture function, maintaining clear communication with stakeholders and representing the team with professionalism.
You will support smooth processes, ensure compliance, and help create an exceptional employee experience through accurate, timely, and efficient administration.
Key Responsibilities
1. Provide administrative support across the UK & I People & Culture team, including scheduling meetings and preparing documents.
2. Carry out industrial relations administration and take notes at formal People meetings.
3. Prepare and issue employee correspondence, including contractual documents and HR letters.
4. Support onboarding, crossboarding, and offboarding processes, ensuring accurate documentation and adherence to SLAs.
5. Maintain shared mailboxes, personnel files, post logs, and helpdesk support with a high level of accuracy.
6. Gather data for Data Subject Access Requests (DSARs), internal reviews, and annual audits.
7. Assist with employee relations, people change activity, and project-based tasks as required.
8. Work closely with Payroll, Vetting and other internal teams to meet deadlines and maintain compliance standards.
Professional and Personal Competencies/Qualifications
9. A passion and demonstrable skill for first-class, professional customer service.
10. Excellent written and verbal communication.
11. Attention to detail, with a high level of accuracy.
12. IT proficient (including Excel and PowerPoint); confident handling and working with data.
13. Ability to organise and prioritise a workload to meet deadlines.
14. Flexible and adaptable approach, enabling full support to the team.
15. Ability to develop and maintain good working relationships within the team and internal stakeholders.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant #Bepartofsomethingbigger
#aplacetobeyou #facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.