Right at Home UK is one of the world’s most trusted care companies. Through its global network of over 600 locally owned and operated offices it helps thousands of people every day to continue living happily and independently in their own homes.
The personal choices of our Clients are at the forefront of the care we provide, and our care is “outcome focussed” meaning that we support Clients to achieve what they want – whether that be the ability to walk unaided to the bottom of the garden or go dancing and swimming.
Pay: From £25,400.00 per year
Job description:
About the Role:
Join our dedicated team providing premium home care for adults with physical & learning disabilities and the elderly. As a Care Coordinator, you’ll ensure smooth daily operations, schedule carers efficiently, and support outstanding compliance.
Key Responsibilities:
What You’ll Be Doing:
* Coordinating daily communication between carers and clients
* Ensuring compliance with CIW standards & aiming for Outstanding inspections
* Efficiently scheduling visits – including accurate travel time planning
* Professionally answering calls and handling queries
* Keeping accurate records of caregivers, clients, and communication logs
* Reporting weekly KPIs to management
* Matching the right carers with the right clients and managing rotas
* Covering on-call duties and stepping in for care visits when needed
What We're Looking For:
* Previous experience in a care or coordination role
* Excellent organisational and communication skills
* A proactive attitude and ability to adapt to a fast-paced workload
* A genuine passion for providing high-quality care
* Flexible and reliable, especially for on-call responsibilities
Areas Covered: NP4, NP9, NP7, NP10, NP11, NP16, NP18, NP19, NP20, NP26, NP44
Join us & make a real difference!