Equans is looking for a Contract Administrator to join our team on our Birmingham schools contract at Coleshill, Birmingham, B46 1JU on a permanent basis. This is a part-time position working 20 hours per week, from 10:00 to 14:00, Monday to Friday. On offer is a competitive salary and benefits package.
General Overview
To provide a customer focused Helpdesk Service, dealing with all client/customer requests, managing all complaints in a sensitive and efficient manner. Respond to all calls in a timely manner, ensuring appropriate actions are taken and records maintained.
What will you deliver?
1. Provide a friendly and efficient front-line service, both in person and on the telephone, handling direct enquiries from the client, Line Management, and sub-contractors
2. Provide a routine administrative support to the team using Equans systems.
3. Raise purchase orders in a timely manner for PPM works and reactive and quoted works when requested.
4. Understand the value and usefulness of performance information and appreciate the need to monitor our progress, running appropriate multi reports.
5. Liaise with operational staff daily
6. Monitor PPM and gather compliance paperwork
7. Chase completion of jobs with subcontractors
What can we offer you?
On offer is a competitive salary and benefits package, which includes;
8. 24 days annual leave (+ public holidays)
9. Life Cover equivalent to 1 times annual salary
10. Employee discount shopping schemes on major brands and retailers
11. Gym membership discounts
12. Cycle to work scheme
13. Holiday purchase scheme
14. 2 corporate social responsibility days per year
15. Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
16. Attractive Employee Referral Rewards Scheme
17. Access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network
18. 24/7 Employee Assistance Program and access to mental wellbeing app
Who are we looking for?
19. Ability to communicate effectively both verbally and in writing
20. Ability to work on own initiative and to prioritise a varied and demanding workload
21. Ability to handle confidential information
22. Accuracy with figures
23. Intermediate experience to create and produce excel spreadsheets
24. Office and finance background preferred
25. This role includes a DBS Enhanced check therefore ability to pass is essential.
Who are we?
Equans is a world leader in energy services with nearly, employees working in more than 50 countries, with an annual turnover of over 17 billion euros.
In the UK & Ireland, Equans is a provider of technical, FM, regeneration and energy services with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.
Equans 13, UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.
Equans is a Bouygues group company.
What's next?
If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.
At Equans were committed to delivering a culture where everyones voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans youll find a welcoming and open workplace where youre supported and encouraged to be your true self at work. Youll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, Veterans & Reservists, Green Network, YPN (Young Professionals Network) and our Disability Network.
For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.
The Equans Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to Equans Managers.