Field Installation Engineer (12-month contract)
About us
We are Lightfoot, a high-growth technology company based just outside Exeter that is focused on making a difference worldwide, one driver at a time. We help businesses and private motorists improve efficiency and safety.
Our technology has been proven to reduce fuel use and emissions rates by 10-20%, and at-fault accidents and wear and tear by 40-50%. It connects to your vehicle’s on-board computer and uses all the live data it produces to analyse how efficiently you are driving. It’s similar to how performance is analysed in Formula 1. Lightfoot turns that data into simple feedback for you – the driver – so you know when you’re pushing your vehicle too far and can bring it back to maximum efficiency. Beyond the vehicle, our proprietary gamification platform engages users via our app, giving our driver community the opportunity to engage in their performance and to win weekly cash prizes and rewards for achieving Elite Driver standard. Our solutions are highly differentiated from the competition which has helped us secure circa 300 of the UK’s largest fleet customers including Tesco, Asda, Southwest Water, Iceland and Virgin Media to name a few.
More recently, we’ve started leveraging our gamification IP to expand our product offering to beyond drivers. With our new app‑only solution we can now incentivise and reward all sorts of measurable behaviours for our customers, from physical activity to online order picking. We’ve now given away nearly £1m is prize money incentivising and rewarding desirable behaviours and are excited about the value this can bring to our customer and to our growth prospects.
We’re a fun‑loving bunch who are growing at an astonishing rate. We are in a state‑of‑the‑art office near Exeter in the beautiful Southwest (which was voted Exeter’s ‘Best Workspace’). We are excited to keep growing the Lightfoot family with like‑minded, passionate individuals who share our values.
* We are innovative.
* We are customer first.
* We are friendly and celebrate individuality.
About the role
This role is responsible for the professional installation, servicing, and removal of Lightfoot devices in customer vehicles, ensuring a high‑quality standard, safety compliance, and customer experience. You’ll install, test, and quality‑check devices, making sure each unit is fully functional and ready to deliver the best driver experience. This is a practical, hands‑on and customer facing role that requires excellent attention to detail, confidence working with vehicle interiors and electrics, and a strong focus on quality, safety and customer service.
Key duties and responsibilities
* Complete installations and removals of Lightfoot devices to a consistent, high‑quality standard
* Follow defined fitting procedures, wiring diagrams, and installation guides
* Conduct quality checks and functional testing of devices post‑installation
* Ensure compliance with H&S policies, PPE usage, and risk assessments.
* On behalf of Lightfoot, deliver professional, knowledgeable, and courteous service to customers
* Accurately record work completed using Salesforce/Portal applications.
* Provide first‑line technical feedback on installation challenges to Operations.
* Support troubleshooting and repairs where needed
* Maintain company vehicle, tools, and stock (kits, consumables, PPE).
* Assist with continuous improvement of fitting processes and documentation
* Ad‑hoc regular visits to Lightfoot HQ for purposes such as stock collection, internal staff fits and management touchpoints
* This is a12-month fixed‑term contract, but there may be opportunities to extend or progress beyond that.
NB: a vehicle will be provided by Lightfoot as part of this role.
Key skills, experience and qualifications
* Previous experience in auto‑electrical, telematics, or fleet technology fitting preferred.
* Strong problem‑solving and fault‑finding skills.
* Ability to follow technical diagrams and written instructions accurately
* Customer‑facing experience with professional communication.
* Strong organisational skills and ability to work to targets and deadlines
* A team player with a proactive, “can‑do” attitude
* Full UK driving licence, DBS clearance required.
Field Installation Engineer (12-month contract)
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