Application Instructions
Internal applicants must apply via Opportunity Marketplace. Ensure you complete your SKILLS and QUALIFICATIONS via "Me" tab on Fusion or by clicking the application link in the section titled REVIEW SKILLS AND QUALIFICATIONS. Note: Applications must be received by 1 March 2026 at 11:59pm.
Details
Location: Rutherglen/Cambuslang
Hours: 29 hrs per week, permanent
Work Pattern: Working 7 days over 14, including every second weekend, a combination of early shift and back shift, in accordance with a roster (2 weeks early shift and 2 weeks back shift)
Salary / Hourly Rate: £19.96 – £20.53 (additional increments for unsocial hours may apply, consolidated into salary so starting pay may be £20.53 or £21.13 per hour)
Responsibilities
Provide a support service to Home Carers working to support vulnerable people living in the community council wide. This includes scheduling and allocation of work, using IT and maintaining a good understanding of IT programmes.
Demonstrate a commitment to quality service delivery through continuous improvement for the benefit of the Service and the Organisation, working a roster that includes early shift, back shift and weekends, with additional increments for unsocial hours.
Support ongoing training and development as part of South Lanarkshire Council’s learning programme.
Qualifications and Experience
Highly motivated, caring, patient, compassionate, adaptable individual who respects the rights of others.
Demonstrated computer literacy and familiarity with IT programmes and applications; good understanding of relevant software.
Benefits
* Enrolment in award winning local government pension scheme
* Salary Sacrifice Shared Cost AVC scheme option
* Up to 33 days annual leave
* Public holiday entitlement (up to 10 days)
* Occupational sick pay
* Family friendly policies – flexible working and leave, maternity/paternity leave, enhanced leave
* Employee Discounts – including discounts at the cinema
* Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Programme)
Application Process
Please answer the following questions as part of your application submission; answers should be uploaded under supporting documents.
* Provide examples of your work or other activities which demonstrate your ability or aptitude to undertake the duties of the post.
* Provide details of a work situation that has been difficult, describe your skills and what your role was, how you communicated and influenced the outcome in a positive way.
* Provide details of how you would respond to telephone calls where individuals are experiencing difficulties, how you would deal with this and what you need to consider in relation to meeting changing priorities.
* Provide an example of a situation where you identified risks for an individual service user, describe what concerned you, why, what your actions were and what the overall outcome was for the service user.
* Please provide details of which IT programs and applications you use / are familiar with. Please describe your level of computer literacy.
Please apply online; all correspondence will be via your email address.
Important Notes
Preferred candidates identified after the selection event process will be required to assist the recruitment team, if need be, to ensure timely completion of recruitment checks. If checks are not completed within a reasonable timescale, you may be automatically withdrawn from this position.
Canvassing of elected members or employees of South Lanarkshire's Council directly or indirectly in connection with any appointment within the Council disqualifies the applicant.
Legal and Equality Statements
This post is excepted in terms of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 2003.
Overseas Criminal Records Check: required for applicants born outside the UK or who have lived or worked outside the UK for a continuous period of three months in the past 10 years. Applicants must provide evidence of the overseas criminal record check, translated into English and verified by an official source.
South Lanarkshire Council is an Equal Opportunities employer and encourages applications from all members of the community.
We are a Disability Confident Scheme Employer and guarantee to interview all disabled applicants who meet the essential criteria of the person specification.
South Lanarkshire Council is committed to providing support to members of the armed forces, veterans and their families, as set out in the Armed Forces Community Covenant. Veterans & service leavers are guaranteed an interview if they meet the essential criteria of the person specification.
Application Policy
We do not accept CVs in place of the application form. To be considered for this vacancy you must complete the application form. All CV submissions will be disregarded.
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