Time left to apply: End Date: June 17, 2025 (6 days left to apply)
Job requisition ID: R-15591
Salary up to £66,600 per annum plus excellent benefits package and career progression opportunities.
Benefits include:
Our double match pension – where we’ll double match your contribution up to a company contribution of 10%, 36 days paid holidays, Share Schemes, Holiday purchase, and much more (more details below)
Permanent
Full-Time
The Control Room manages the SP Manweb Distribution networks. It is responsible for both Planned and Fault work and delivering excellent Customer Service.
The Control Engineer role has shift-based (and normal working hours) opportunities, located in the SPEN district offices in Birkenhead and sits within Customer Service – reporting to the Senior Control Engineer.
In this role, you will be responsible for the control and operation of the SP Manweb electrical networks under normal, outage, and fault situations. This involves managing safety, system integrity, customer service, and coordination of system access while ensuring compliance with our Distribution Licence.
As SPEN transitions to become a DSO, this role offers an exciting opportunity to be part of our future distribution network strategy, ensuring exceptional customer service, network security, and access to flexible energy resources.
Ensure that the network is operated in a safe and efficient manner and in accordance with Operational Procedures and Safety Rules.
What you’ll be doing
* Facilitate change necessary within Customer Services Delivery as the Distribution networks transition to Net Zero.
* Work with new and existing generation partners to utilize flexibility service arrangements.
* Review and investigate system performance following major incidents and faults.
* Provide advice and support on technical matters relating to the network.
* Approve and control all outage and network access requests, ensuring risk to network and system security is minimized.
* Coordinate outage planning and liaise with internal/external third parties for all network activities.
* Manage customer service proactively and reactively to meet all customer service KPIs.
* Participate in business and organizational change to maintain and improve performance, productivity, and service standards.
* Implement Contingency & Emergency Plans, escalate significant incidents as required.
* Complete statutory reports and paperwork for network incidents.
* Monitor CML outage requests to minimize effects on system and targets.
* Support operational data accuracy for IT systems like SOP/ TLR.
* Contribute to the development and implementation of new processes and initiatives.
* Own objectives to improve safety and customer service culture across the team and operations.
What you’ll bring
* Strong attention to detail and ability to work under pressure.
* Ability to build strong relationships across all business areas and levels.
* Experience dealing with major customers.
* Proven aptitude for using and developing IT solutions.
* Ability to coordinate complex tasks from various business areas and devise solutions.
* Knowledge of key Energy Networks policies, procedures, and practices.
* Responsibility and accountability for tasks, supporting team goals.
* Interpretation of Asset data & post-fault analysis.
* Ability to define and document new processes for strategic changes.
* Knowledge of SPEN policies, procedures, and practices.
* Understanding of health, safety, and environmental legislation.
* Negotiation, communication, influencing, and people management skills.
* Knowledge of transmission/distribution systems and outage planning.
* Effective decision-making skills.
* HNC with relevant experience or Degree in Electrical or Mechanical Engineering.
* Previous Control Room experience (advantageous).
* Knowledge of distribution and/or transmission networks.
* Operational experience at HV and above.
* PowerOn/SCADA experience (advantageous).
What’s in it for you
Alongside a competitive salary reviewed annually, enjoy benefits like a double match pension contribution up to 10%, 36 days annual leave, Share Schemes, and more.
Our benefits are designed to support your wellbeing, future, and climate action efforts, including healthcare options, financial wellbeing support, discounts, and employee deals.
Why SP Energy Networks
Part of the Iberdrola Group, a global leader in wind energy, we supply electricity across Scotland, North Wales, and NW England, operating over 4000 km of cables. We are committed to Scotland’s Net Zero by 2044 goal, investing over £5.5 billion into our transmission network, supporting renewable growth. We value inclusion, diversity, and social purpose, welcoming applicants from all backgrounds.
We support reasonable adjustments for candidates with disabilities or health conditions. Contact: careers@scottishpower.com.
Mobility
Applicants must comply with immigration laws applicable to the country of work. We support necessary immigration processes when required.
IMPORTANT
The advert closes at 23:59 GMT the day before the Job Posting End Date: June 17, 2025.
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