Registration Support Welsh Essential Fixed Term
Wales (with hybrid working)
The Organisation
Our client makes a difference to families and children throughout Wales by supporting welfare and early years learning.
To achieve this, they lead on developing and regulating the workforce, service improvement, and data and research to improve welfare.
They are currently looking for Registration Support staff (Welsh Essential) to join them on a full-time basis for a fixed term contract until 31 March 2026. The role is offered as 36 hours per week with some flexibility.
You must be based in the UK to apply for this role and be able to visit one of the offices when required.
The benefits
- Salary of £24,423 - £27,239 per annum pro rata
- 28 days’ holiday plus bank holidays (pro rata)
- Local government pension scheme
- Flexible work policy
- Hybrid working from home and an office as required
- Family leave policy
The team
Our client has a friendly and supportive team whose work helps to protect the public in Wales. They are looking for people to join their busy team of Registration Support staff.
What does the Registration team do?
The Registration team is responsible for tasks including:
- processing applications for registration
- helping people keep their registration information such as their employment and personal data up to date
- helping people to remain registered by processing their renewal applications
- maintaining the accuracy and quality of the data held on the Register
- answering email and phone queries
- helping customers to use the online portal and website
Could you be part of the team?
Our client is looking for people who can:
- provide good customer support over the phone and by email using Microsoft Office
- follow procedures and written work instructions
- review and process data accurately in the system in line with policies
- prioritise and manage their own caseload of work
- work well within a friendly and supportive team in line with organisational values
- provide information to assist in the production of reports for internal committees
Our client will support your ongoing development and have a proud record of helping people to further their careers within the team and the wider organisation.
The closing date for this role is the 22nd of June 2025.
Fluency in Welsh and English will be essential for this role as our client requires the postholder to be able to confidently undertake all of the above duties in Welsh and English.
Other organisations might call this role Registration Administrator, Customer Service Administrator, Registration Co-ordinator, Registration Assistant, Registration and Customer Service Co-ordinator, or Registration and Customer Service Assistant.
Reasonable adjustments can be made at any stage of the recruitment process for candidates with a disability, impairment or health condition, for example, who are neuro-divergent or who use British Sign Language.
So, if you’re seeking to join our client as Registration Support Staff, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.