Job Title: Receptionist (Temporary)
Location: Kidderminster, National Probation Service
Duration: Temporary, ongoing
Hours: Full-time, Monday to Friday, 37 hours per week
Shift Pattern: 9am - 5pm
Pay Rate: £12.21 per hour (paid weekly)
About the Role:
We are seeking a dedicated and strong-willed individual to join the National Probation Service in Cheltenham as a Receptionist. This is a temporary, full-time position, offering the opportunity to contribute to a vital public service while gaining valuable experience in a professional and challenging environment.
Responsibilities:
* Offender & Victim Information Management: Maintain and arrange accurate data related to offenders and victims within relevant databases.
* Visitor Reception: Greet and assist onsite visitors, providing direction and support as necessary.
* Data Entry & Diary Management: Ensure all data is accurately entered and appointments are properly managed.
* Stakeholder Liaison: Communicate effectively with internal and external stakeholders, including courts, solicitors, and police.
* Service User Interaction: Liaise with service users face-to-face to arrange appointments and provide support.
* Telephone Enquiries: Handle telephone queries efficiently and professionally.
* Administrative Support: Provide general administrative assistance as required by the team.
Requirements:
* Experience: A minimum of 12 months of recent experience in a receptionist or administrative role.
* Skills: Strong organizational and communication skills, with the ability to handle a busy and sometimes challenging environment.
* Flexibility: Able to work extended hours on Wednesdays and Thursdays, as required.
* Transferable Skills: Candidates who can demonstrate relevant transferable skills are encouraged to apply.
* Professional Development: On-the-job training will be provided where necessary.
* Potential for Extension: This is a temporary role, ongoing position.
If you're looking for a challenging and rewarding position and are able to demonstrate relevant administrative or reception experience, we would love to hear from you!
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