An opportunity has arisen to join the Booking & Scheduling Team at the Rochdale Hub, which is part of the Northern Care Alliance NHS Foundation Trust, for a full time, Band 4, Booking & Scheduling Supervisor.
Staff are required to work on a rota system to cover 8.00am – 6.00pm Monday – Friday.
This may include some home working on a rota basis once full training has been completed.
We are looking for a dynamic individual to undertake the day to day supervision and training of staff within the department. To monitor the workload activity and ensure targets are reached, maintaining service level standards and customer quality via telephone call monitoring.
You should have experience of supervising a large team, organizational skills, leadership skills, and motivational skills.
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham, and Salford, to save and improve lives.
As a large NHS trust, we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values - care, appreciate, and inspire – to join our team.
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