Purpose of the Role
To deliver efficient, compliant, and consistently high-quality gas repairs, servicing, and installations across my client's property portfolio. All work must meet the standards of the governing trade body (Gas Safe) and current building regulations, while ensuring customer satisfaction remains central to every task.
Key Duties and Responsibilities
Carry out gas servicing, repairs, and/or installations to my client's properties efficiently and effectively, ensuring all work complies with relevant policies, legislation, and industry standards.
Diagnose and repair faults accurately, aiming for a first-time fix and maintaining high-quality workmanship in line with my client's expectations.
Liaise with customers and colleagues to keep all relevant parties informed of progress and actions taken. Escalate more complex issues to senior staff to determine appropriate remedial action.
Complete all work in a cost-effective manner, including identifying and pre-ordering required materials and keeping customers updated on order progress.
Maintain up-to-date knowledge of legislation, regulations, and policy changes relating to gas work.
Provide technical advice, support, and guidance to colleagues and other trades when required.
Participate in the out-of-hours emergency call-out rota as needed.
Maintain the company vehicle in good working condition, including regular safety checks, and promptly report any defects to the fleet manager.
Assist with the development of apprentices, improver engineers, and trainees when required.
Attend meetings, undertake relevant training, and actively contribute to your own professional and personal development.
Use electronic devices to update job information and issue electronic Landlord Gas Safety Certificates.
Carry out any other reasonable duties within the scope and grade of the role.
Knowledge, Skills, and Experience Required
Current ACS certification (minimum: CCN1, CEN1, HTR1, CKR1) and City & Guilds Level 3 Certificate in Domestic Heating. Holding a Certificate in Unvented Hot Water Storage Systems is desirable.
Strong technical knowledge of maintenance contracting, housing component replacement, control systems, and wet hot water/heating systems.
Good understanding of relevant sections of the Building Regulations.
Highly motivated and enthusiastic, with the ability to work under pressure and prioritise effectively without compromising customer service.
Full driving licence and the ability to travel promptly to properties, including those in areas without public transport. Must be capable of undertaking physically demanding tasks.
Strong IT skills and excellent customer service abilities.
Evidence of no prohibition notices-past or present-with the HSE or Gas Safe relating to previous employment.
Please call Ravi asap on (phone number removed) or send your CV
RG Setsquare is acting as an Employment Agency in relation to this vacancy