 
        
        Cluster Sales Manager – Frasers Hospitality
Job title: Cluster Sales Manager, Malmaison & Hotel Du Vin, Newcastle
Contract: Permanent, 45 hours per week
Location: Newcastle
Responsibilities
 * Drive the Hotels Sales and Marketing plan, ensuring representation of both brands while actively looking for new opportunities and cross‑selling across Malmaison & Hotel Du Vin.
 * Manage and lead the inquiry process, ensuring training and communication within the department and across both hotels is implemented efficiently.
 * Develop strong relationships with guests within the hotels.
 * Prioritise actions and manage tasks through to completion.
 * Present to senior decision makers and maintain excellent verbal and oral communication skills.
Qualifications
 * Self‑starter, organised and able to prioritise actions.
 * Excellent verbal and oral communication skills.
 * Confidence presenting to senior decision makers.
 * Experience in a similar role would be beneficial.
 * Working knowledge of the hotel industry.
Benefits
 * Heavily discounted staff room rates at Malmaison, Hotel du Vin and Frasers Hospitality (rooms available from £65 per night).
 * Discounted Friends and Family room rate with 50% off best available rate.
 * 35% off your bill when you dine in our Brasseries and Bistros.
 * Fully funded apprenticeship programmes that support you in developing your career.
 * High street discounts on a range of high street shops, experiences, holidays and much much more.
 * Cycle to work scheme – save up to 40% on a wide range of bikes.
 * Healthcare Cash Plans – dental, optical, medical and more available from £5 per month.
 * Referral schemes that pay up to £1500 (just for getting your mates jobs!).
 * A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
 * Wellness & National Campaign Days Calendar promoting activities such as Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
 * Wagestream giving instant access to your pay as it’s earned – real‑time wage tracking and savings up to 50% of your earned money.
 * Complimentary stays on your 1st, 3rd and 5th anniversary with dinner, bed & breakfast.
 * Support for The Brain Charity – helping people with neurological conditions lead healthier, happier lives.
 * Employee Assistance Programme – free, confidential advice available 24/7.
Probation Period Benefits
 * Private Medical Healthcare.
 * Bonus Plan based on clear and transparent KPIs.
 * Critical Illness cover.
 * Life Assurance.
Sustainability Goals
 * 100% of our electricity is generated using renewable energy, primarily from wind farms around the UK.
 * We recycle a minimum of 70% of the waste from our hotels, with the goal championed by our Sustainability Council.
 * We have moved to a chemical‑free cleaning system in bedrooms and public areas and an enzyme‑based eco‑friendly system for our kitchens.
 * Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Seniority Level
 * Mid‑Senior level
Employment Type
 * Full‑time
Job Function
 * Sales and Business Development
 * Hospitality
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