Reference:
0138-26
Role Overview
We are seeking an experienced and proactive Senior Systems Administrator to be part of the support and service management team of our Office 365 ecosystem. The service includes Teams, Email, Teams Telephony, EntraAD, Azure, and associated services. This role also oversees the support of secondary web systems (WordPress and related infrastructure) and identity/access control services.
You will manage a small team of systems administrators and act as a key escalation point for service issues, roadmap planning, and stakeholder integration.
Key Responsibilities
1. Office 365 & Azure AdministrationDaily support and administration of Office 365 services including Teams, OneDrive, EntraAD and AzureManage service changes and small-scale projects across 365 and Azure platformsAct as a backup for other Office 365 specialists within the team including SharePoint and Exchange
2. Service Management & Stakeholder EngagementLead service management for Teams, Teams Telephony, and AzureMaintain communication channels for support teams using 365 servicesAdvise the Delivery Manager (Platform) and ISS stakeholders on strategic changes and roadmap developments
3. Web Systems & Identity ManagementOversee secondary web systems including WordPress and related infrastructureManage identity and access control systems across supported platforms
4. Team LeadershipLine manage two Grade 7 Systems AdministratorsProvide day-to-day oversight, performance reporting, and service delivery leadershipEnsure high standards of service management and continuous improvement
Further Details:
Please note: unless specified otherwise in the advert, all advertised roles are UK based.
Find out what it's like to, including information on our wide range of employee benefits, support networks and our policies and facilities for a family-friendly workplace.
The University recognises and celebrates good employment practice undertaken to address all inequality in higher education whilst promoting the importance and wellbeing for all our colleagues.
We warmly welcome applicants from all sections of the community regardless of their age, religion, gender identity or expression, race, disability or sexual orientation, and are committed to promoting diversity, and equality of opportunity.
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