Join to apply for the Claims Desktop Motor Engineer role at Acorn Group
Senior Talent Acquisition Specialist @ Acorn Insurance
As a Claims Desktop Motor Engineer, you will be able to assess prospects of repair v total loss utilising engineering tools available in accordance with guidelines and procedures, taking commercial decision making into account. You will also be able to mitigate ancillary claim spend on hire, storage and recovery charges.
You will provide accurate assessments of repair cost by authorising repairs and supervising the prompt payment of accounts within established guideline and procedures.
Role: Claims Desktop Motor Engineer
Location: Remote (initial training will be on site in Sevenoaks)
Working hours: 37.5 hours per week, Monday to Friday from 9:00am to 5:30pm
Salary: £33,000 - £44,000, plus a performance related bonus of up to £2000 per annum
What you will be doing
* To obtain high quality value for money repairs that do not adversely affect the safety of the vehicle
* Prompt and accurate production of reports and estimates and authorisation of repairs, together with valuation of vehicles
* Accurate categorisation and timely disposal of salvage in accordance with the ABI guidelines
* To develop and maintain effective relationships with claims handlers, repairers and intermediaries to ensure the best outcome for the business and customer
* Monitor repair work and activities of repairers so to ensure that the average repair cost falls within the motor engineers’ territory minimum number of substandard repair referrals
What we’re looking for
* Thorough knowledge of the details of the methods of motor vehicle accident repair
* Experience of estimating and negotiation
* VDA ATA AQP Accreditation
* Thorough Knowledge of Computerised Estimation Systems (Audatex and Glassmatix)
* Thorough Knowledge of Thatcham Escribe
Grow with Acorn
At Acorn Insurance, we’re proud of our Liverpool roots — and even prouder of how far we’ve come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we’ve grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024.
We’re growing fast, with new opportunities emerging every week. That growth is largely
* 🦏 We run through walls for our customers and each other
* 🐐 We challenge the status quo
* 🐧 We succeed when we help those around us succeed
* 🐆 We decide quickly when the smart thing to do is use our judgement
Benefits
* 🌴 35 days’ holiday (including bank holidays) with additional buy/sell options
* 🧠 24/7 mental health support & free counselling available
* ☝ Grow with us: Through career fairs, leadership programs, and learning on the go!
* 💸 Flexible benefits, including early access to salary via our internal platform
* 🏡 Hybrid working options to support work-life balance and individual needs
* 🎉 Recognition awards, social events & more
Our Commitment to our colleague’s
* 🧠 Mindful Employer – championing mental health and wellbeing
* ♿ Disability Confident Level 1 & 2 – creating accessible, inclusive opportunities
* 🌸 Menopause Friendly accredited – supporting every stage of life
* 🎖️ Armed Forces Covenant signatory – honouring those who serve
* 🏆 Great Places to Work 2024/25 – fostering an engaging and positive workplace culture
* 📈 Best Place to Work for Development – proud to be investing in people’s future
* 👩💼 Best Place to Work for Women – breaking down barriers to women's career progression
A Few Things to Know Before You Apply
* 🔍 Checks & Clearances: All roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard.
* 🌍 Visa Requirements: Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we’re not able to offer visa sponsorship.
* 💬 We’re Here to Support You: We’re committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process—or once you’re part of the team—just let us know. Whether it’s flexible hours, adapted equipment, or a bit of extra support, we’ll work with you to make sure you can do your best work.
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