ABOUT US
We're looking for an exceptional Assistant General Manager to join the team at Supernova Soho, our vibrant and innovative smashed burger shop in Soho. Supernova is known for its energetic atmosphere and outstanding burgers, making it a standout destination in London's dynamic quick service scene.
Supernova is part of BVC Group, which operates a portfolio of innovative and globally recognised food concepts, including NAC, Crème, 74 Duke, and Le Café NAC. With successful operations across London, Paris, and the Middle East, BVC Group blends creativity with operational excellence to deliver outstanding dining experiences.
This role offers a fantastic opportunity to help lead our talented team, working closely with the General Manager to ensure customers enjoy unforgettable experiences in a fun, welcoming environment.
POSITION SUMMARY
As Assistant General Manager, you will support the General Manager in overseeing daily operations, ensuring the highest standards of hospitality, operational efficiency, and team engagement.
The ideal candidate is enthusiastic, hands-on, and passionate about delivering excellent guest experiences. You'll help drive Supernova's continued success by supporting the team, maintaining top-quality service, and cultivating a vibrant workplace culture.
KEY RESPONSIBILITIES
* Assist the General Manager in overseeing daily operations, ensuring consistently high standards.
* Inspire, mentor, and support the team, creating a positive and collaborative work environment.
* Maintain excellent service standards.
* Support financial objectives through budget management, cost control, and maximizing profitability.
* Work closely with the team to ensure consistent quality.
* Assist with training, and ongoing staff development.
* Ensure compliance with health & safety regulations, licensing laws, and company policies.
* Implement operational improvements and proactively address challenges to enhance overall performance.
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KEY REQUIREMENTS
* Proven experience as an Assistant General Manager, Supervisor, or similar leadership role in a fast-paced, casual dining setting.
* Passionate about delivering exceptional customer experiences with attention to detail.
* Strong understanding of quick-service restaurant operations.
* Ability to effectively train, mentor, and motivate a team.
* Ability to adapt, manage challenges proactively, and find practical solutions.
WHAT WE OFFER
* Competitive salary with performance-based bonuses.
* Professional growth through structured training and clear career progression within BVC Group.
* A dynamic, supportive work environment where creativity and teamwork thrive.
* Generous employee discounts, including 50% off at all BVC Group venues and exclusive hospitality perks via CODE app membership.
* Flexible working arrangements and complimentary meals on shift.
* Enhanced benefits including company sick pay, maternity/paternity leave, and holiday pay.
* Long-service rewards and recognition.
BVC Group is committed to creating an inclusive environment, celebrating diversity, and fostering respect for all team members.
HOW TO APPLY
Ready to join our exciting team at Supernova? Apply now to become our Assistant General Manager and be part of something extraordinary