<div><p>We are Radius – a leader in sustainable mobility, connectivity, and technology solutions. Our mission is to help our customers navigate the energy transition and the rapid technological fleet and connectivity evolutions that are taking place in their businesses.</p><p>The role of Customer Relationship Specialist is really important to us. You will be responsible for assisting and retaining current UK Fuels clients and providing solutions for their needs.</p><p>There are also opportunities for a Team Leader role in this area.</p><p>We would love to welcome you to our Crewe Eurocard office, working hours of Monday‑Friday 8:30 am – 5:00 pm.</p><h3>Day‑to‑day responsibilities</h3><ul><li>Making a high number of outbound telephone calls, looking to retain and service our customers.</li><li>Maintaining a positive relationship between Radius and our customers.</li><li>Answering questions about products or Radius as a business.</li><li>Driving retention, taking on feedback and putting it into practice.</li><li>Offering services based on customer requirements.</li><li>Driving sales and upselling on Radius products and services.</li></ul><h3>What we expect of you</h3><ul><li>Fuel account knowledge/experience in the industry is preferred.</li><li>Good communication skills and telephone manner.</li><li>Driven approach to meet and exceed expectations of customers.</li><li>Basic understanding of Microsoft Office programmes e.g., Excel.</li></ul><h3>What we can offer you</h3><p>With a generous incentive and benefit structure, it’s a great time to join Radius:</p><ul><li>Well‑appointed, modern office with a free gym on site, café, and breakout rooms with PlayStation 4 hub, table tennis, and pool tables.</li><li>Excellent training and coaching in a friendly and supportive team working environment.</li><li>Set, daytime working hours – no evenings, weekends or bank holidays.</li><li>Fantastic opportunities for ongoing development and progression.</li><li>Access to a free online physical and mental health platform.</li><li>25 holiday days per year, plus bank holidays.</li><li>A friendly culture that mirrors our proposition to our customers.</li><li>A fast‑growing organisation that defines itself as being agile and innovative.</li><li>A drive for continuous improvement, which you will be empowered to get behind from day one.</li><li>A commitment to building a working environment that values inclusivity, innovation, agility, and drive.</li><li>Competitive compensation along with bonus potential and a good range of core benefits.</li></ul><h3>Our commitment to diversity, equality and inclusion</h3><ul><li>Global Female Health Policy & Female Health Champions</li><li>Pregnancy Loss and Fertility Treatment Policies</li><li>Endometriosis Friendly Employer (UK)</li><li>Women‑focused gym & female health events</li><li>Mental Health First Aiders</li><li>Disability Confident Committed Employer (Level 1)</li><li>Race at Work Charter signatory</li><li>Proud sponsor of Crewe Pride (4 years running) and Cheshire Pride Awards Corporate Supporter 2025</li><li>Community network driving charity and volunteering initiatives, with 8 consecutive years of participation in the UK Challenge.</li><li>Give as you earn scheme (payroll giving) and match funding</li></ul><p>Radius is an equal opportunities employer. We are committed to welcoming people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.</p><p>We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.</p><p>We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.</p></div>