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Temporary customer support administrator

Oxford
Temporary
Allen Associates
Customer support administrator
Posted: 11 September
Offer description

We have registered an exciting opportunity to join this welcoming and innovative client operating at the heart of the life sciences sector.

Working as a Temporary Customer Support Administrator, this assignment will be ongoing until Christmas 2025, on a full-time basis.

This would be an excellent opportunity for an established Customer Service Administrator to gain exposure in a new space, or for a scientific Graduate to build on their current clerical expertise.

Working in the busy and buzzy customer support team, this individual will bring exemplary communication skills, the ability to manage a high traffic query inbox, as wells as impeccable attention to detail.

This is a full-time temporary role, working Monday to Friday, from 9am-5pm.

Temporary Customer Support Administrator Responsibilities

Providing customers with delivery information
Logging and tracking queries, escalating when needed
Handling customer complaints
Responding to telephone calls, emails, and online chat
Preparing reports and creating quotes
Maintaining records
General administration tasks
Temporary Customer Support Administrator Rewards

Alongside a competitive hourly rate, the successful candidate will receive the following benefits:

Holiday pay
Valuable experience in a highly regarded organisation
The Company

This family run business fosters a trusting and collaborative culture.

Temporary Customer Support Administrator Requirements

To succeed in this role, it will be essential that you are proven Administrator, with experience gained in a customer service led post.
This client loves to employ life sciences Graduates – this isn’t essential, but it would certainly be advantageous.
A keen attention to detail should be apparent in your previous roles.
An effective team player, you must excel under pressure, utilising expert communication to source workable solutions.
Deadline driven and meticulous, your CV must demonstrate proficiency with a range of IT systems, including the full MS Office suite.
Location

Our client is located in North Oxfordshire (OX5). There is onsite parking.

Apply today, either online or directly to:

Hannah Bush | Allen Associates | (url removed)

Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on Twitter, LinkedIn and Facebook. For our latest vacancies follow our Jobs on Twitter

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