Overview
Service Coordinator, up to £27k a year DOE, Monday to Friday, No weekend working, private health care, 25 days holiday plus Bank holidays, permanent position, additional technical training offered. Location: Bradford
Responsibilities
* Dealing with incoming calls for support on company products
* Liaising with customers and engineers to arrange for work to be carried out
* Raising parts orders on SAP - for delivery to engineers/customers
* Managing and monitoring parts returned for repairs, exchanging units, and invoicing the customers
* Use of Microsoft software packages
* Communicate updates to our customers to ensure they are always informed of job status
* Professionally build customer relationships through a solution-oriented approach.
* Identify and quote accurate parts and services to customers
* Support all activities within the Aftermarket department as required
Qualifications
The ideal candidate for the Service Coordinator role will have strong communication skills and a customer-focused approach. They should be detail-oriented, capable of solving problems effectively, and able to work constructively with a variety of stakeholders. A tactful, positive, and professional attitude is essential to succeed in this role.
Benefits
* Permanent position
* 25 days holiday + bank holiday (optional purchase days)
* Medical cover
* Pension contribution
* Private medical healthcare
* Employee assistance programme
* Flexible working rota for an early finish on a Friday
* Salary between £25-£27k DOE
If the Service Coordinator role is of interest to you or you have any questions, please contact Maisie at E3 Recruitment.
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