Job overview
The Royal Marsden NHS Foundation Trust is the largest comprehensive cancer centre in Europe and is world renowned for cancer treatment and research. The Trust has an outstanding reputation for performance. An exciting opportunity has arisen for an enthusiastic and self-motivated individual to join the MDT Navigator Team.
The post holder will be responsible for ensuring patients referred to The Royal Marsden receive their treatment within the guidelines of the National Waiting Time targets. The post holder will make sure that patients are seen promptly following referral and treated within the appropriate timescale. This includes monitoring patients referred to other Trusts in the Network and influencing their patient pathway, via the local MDT. The post holder will also be responsible for administrative support and organisation of site-specific MDT meetings.
Because of the number of applicants, we are only able to contact those shortlisted for interview. If you have not heard from us within 2 weeks of the closing date, please assume your application has been unsuccessful.
For further details / informal visits contact: Penny White on 020 7811 8875 or Anna Baxter on 020 8661 3654
Main duties of the job
The MDT Navigator will be responsible for ensuring that all patients referred to The Royal Marsden Hospital (RMH) receive timely treatment in line with the National Waiting Time targets. This involves coordinating patient pathways both within RMH and across other Trusts in the Network, facilitating smooth and timely referrals, and ensuring treatment within the stipulated timeframe. The role requires cross-site coordination, and once fully trained, the role allows for a hybrid work arrangement.
The MDT Navigator will work closely with multi-disciplinary team (MDT) members at referring trusts, coordinating referrals to ensure RMH meets all target dates. This involves meticulous data management, tracking of patient information on RMH databases, and ensuring updates are shared with referring organisations. Additionally, the role involves working alongside Service Managers to develop and manage datasets, produce timely reports, and improve patient tracking systems in accordance with the NHS Cancer Plan.
Detailed job description and main responsibilities
2.1 Multi-Disciplinary Meeting (MDT) Coordination
1. Meeting Scheduling and Organisation: Coordinate meeting schedules in partnership with the lead clinician, virtually and face to face meeting, arrange necessary equipment when required. Co-ordinate and distribute agendas each week to ensure all patients requiring discussion are listed as appropriate.
2. Documentation and Communication: Contribute to discussions as the admin support by ensuring all materials (e.g. scans, reports) are available for review at point of discussion, document MDT meeting attendance, and ensure clinical decisions are recorded during the meeting or within 24 hours of the discussion.
3. Virtual, face to face and Support: Arrange face to face or virtual meetings and address any technical issues, ensuring all agendas are up to date and are available for review.
4. Patient Tracking in MDT Meetings: Check all patients that have an NHS number who have been confirmed to receive NHS treatment following an MDT discussion who are on a new 62-day cancer pathway or subsequent 31-day cancer pathway and communicate applicable targets during meetings.
Person specification
Education/Qualifications
Essential criteria
5. Good academic standard or equivalent (demonstrated through demonstrable administrative experience)
Desirable criteria
6. Knowledge of medical terminology.
7. Understanding of cancer waiting times
8. Understanding of cancer care
Experience
Essential criteria
9. Proficient in Microsoft Office Suite: (Word, Excel, PowerPoint, Outlook) and general computer skills
10. Presentation skills
Desirable criteria
11. Experience with patient information systems (epic)
12. Previous medical data management
13. Familiarity with information requirements for Multi-Disciplinary Team (MDT) meetings to ensure accurate and comprehensive patient data is prepared for discussion
Skills Abilities/knowledge
Essential criteria
14. Effective verbal communication: Ability to communicate clearly and politely, both face-to-face and by phone.
15. Procedural adherence and workflow improvement: Ability to follow local procedures and contribute to workflow improvements.
16. Interpersonal skills: Ability to work effectively with a wide range of people (medical & nursing staff, managers, administrative staff) in a supportive and collaborative manner to facilitate patient care
17. Database management skills: Ability to input and maintain patient tracking information as per local operational processes.
Desirable criteria
18. Typing Skills: Audiotyping and copy-typing (minimum 30 wpm.)
Other Requirements
Essential criteria
19. Flexibility: Willingness to adapt to service needs, including possible shift work
20. Site flexibility: Ability to work across multiple locations as needed
The Royal Marsden values diversity and is committed to the recruitment and retention of underrepresented minority groups. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities.
As a Disability Confident Employer, we are working to create a workplace that enables all staff to reach their full potential. We are committed to this because we know that greater diversity and inclusion will lead to an even greater positive impact for the people we serve.
Due to the high volumes of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. We advise you to submit your application as early as possible to prevent disappointment. Please ensure your information is accurate to avoid errors with processing your application
Flu Vaccination – What We Expect of our Staff
At The Royal Marsden we have an immune compromised patient population who we must protect as much as we can against the flu virus. Each year, seasonal flu affects thousands of people in the UK. Occurring mainly in winter, it is an infectious respiratory disease capable of producing symptoms ranging from those similar to a common cold, through to very severe or even fatal disease.
The wellbeing of our staff and patients is of the upmost importance to us, and it is the expectation of The Royal Marsden that all patient-facing staff have an annual flu vaccination, provided free of charge by the Trust.
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