Introduction At IBM CIC, we provide technical and industry expertise to a wide range of public and private sector clients in the UK. A career in IBM CIC means you'll have the opportunity to work with leading professionals across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. You will get the chance to deliver effective solutions, driving meaningful business change for our clients, using some of the latest technology platforms. Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged and supported to constantly reinvent yourself, focusing on skills in demand in an ever changing market. You'll be working with diverse teams, coming up with creative solutions which impact a wide network of clients, who may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience. We offer: * Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications * Regular and frequent promotion opportunities to ensure you can drive and develop your career with us * Feedback and checkpoints throughout the year * Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks * A culture where your ideas for growth and innovation are always welcome * Internal recognition programs for peer-to-peer appreciation as well as from manager to employees * Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme * More traditional benefits, such as 25 days holiday (in addition to public holidays), private medical, dental & optical cover, online shopping discounts, an Employee Assistance Program, life assurance and a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future. Your role and responsibilities We are looking for a highly skilled Senior Project Manager to lead cross-functional teams in delivering complex application development and maintenance projects. You will be responsible for managing project scope, cost, and timelines, ensuring all deliverables meet business and contractual requirements. Your role will focus on implementing and enhancing automated credit decisioning systems and continuously improving retail credit processes, procedures, and controls. You will manage internal stakeholder relationships, define implementation schedules, and ensure compliance with strategic and regulatory standards. You will also provide risk systems expertise to support key bureau relationships and bank-wide initiatives. This is a dynamic role requiring technical understanding, leadership skills, and a proactive approach to driving project success. Responsibilities * Lead project planning, execution, and delivery within agreed scope and budget. * Manage cross-functional teams including client staff and third-party vendors. * Oversee the implementation and enhancement of automated decisioning systems. * Drive continuous improvement of retail credit processes and controls. * Provide risk systems expertise and ensure compliance with regulatory standards. Required technical and professional expertise * Strong understanding of project management methodologies and governance. * Proven ability to manage multiple stakeholders and priorities. * Experience delivering system and process improvement projects. * Excellent communication and leadership skills. * Analytical mindset with focus on quality and compliance. As an equal opportunities' employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this role, you must have the valid right to work in the UK. Unfortunately, we do not offer visa sponsorship and have no future plans to do so. You must be a resident in the UK and have been living continuously in the UK for the last 10 years. You must be able to hold or gain a UK government security clearance. Preferred technical and professional experience * Familiarity with automated credit systems and retail banking operations. * Knowledge of risk systems and bureau-based relationship management. * Experience with Agile or hybrid delivery models. * Background in financial or compliance-led system development. * Industry standard project management certifications i.e. PMI PMP IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.