Guest Services Executive - Maternity Cover, Saundersfoot
Join the ‘Greatest Story in Hospitality’ by becoming one of our Guest Services Associate ‘Hospitality Heroes’ based at our St Brides Spa Hotel — one of the fantastic opportunities we offer from ‘Manor to Marina’.
Responsibilities include:
* Being the first point of contact for guests via phone and email, delivering warm and helpful service.
* Providing a personalised experience, ensuring every guest interaction is special.
* Maintaining in-depth knowledge of The Celtic Collection and its services to assist guests effectively.
* Handling guest inquiries and requests professionally and attentively back of house.
Ideal Candidate:
* Excellent communication skills, passion for hospitality, and keen attention to detail.
* Experience in handling multiple tasks efficiently with professionalism and warmth.
* Strong verbal and written communication skills.
Benefits:
* Career development training from day one.
* Discounts on food, beverages, and hotel stays.
* Discounted leisure memberships.
* Free virtual GP appointments.
* 24/7 wellbeing helpline.
* NEST pension scheme.
* Social club and staff appreciation events.
* Monthly and annual awards.
Grow with Us:
* Supported to do your best and develop your career.
* Work in an inclusive, friendly, and positive environment.
* Encouraged to learn, grow, and contribute ideas.
Recruitment Info:
We may close this campaign early if we receive many applications. All applicants must be eligible to work in the UK, with proof required during recruitment. We are an equal opportunities employer, welcoming applicants of all ages.
#J-18808-Ljbffr