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We’re looking for a team leader who loves being where the action is. You’ll be making everything run smoothly, leading shifts and getting stuck in yourself in our busy onsite bars and restaurant, making sure our guests want to come back again and again.
What you’ll be doing
Leading by example, you’ll be motivating a team of F&B assistants to provide excellent service to customers in our busy bar and restaurant. This includes:
* Being at the heart of the action, serving customers, clearing tables, solving problems and leading your team
* Managing rotas so that we always have the right level of cover
* Identifying and sharing best practice with team, including upselling effectively
* Helping to control margins by working alongside the FOH and kitchen teams to control food stock, minimise wastage and manage cleaning and other costs sensibly
* Dealing with customer complaints and managing performance within your team
* Helping to build a motivated team of F&B assistants who take pride in delivering delight, even when we’re exceptionally busy
One more thing…holidays happen at holiday times, so you’ll need to work your magic on bank holidays and weekends too.
Skills, experience and qualities you’ll need
If you feel you have the ability to lead a team with confidence in a busy environment and you can tick the following boxes, we want to hear from you:
* Previous experience in a fast-paced and busy F&B environment
* Experience of driving revenue – we can help you with training
* A problem solver who can manage difficult situations well
* A champion in delivering excellence in customer service with evidence of previous successes
* Preferably a level 2 hygiene certificate but this is not a deal breaker as we can do this training on site
It’s the icing on the cake if you have specific experience on a holiday park, but don’t worry if you don’t, we provide lots of training.
We have a can-do, people-centered ethos at Away Resorts, and we look for certain qualities in our team members. Have a look and see if you fit the bill.
What we can offer you
This is the perfect role to kick start your career with Away Resorts and it can lead to many more opportunities and career progression if you want it to. We look after you with a great range of benefits, including:
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