We are looking
for charming and thoughtful individuals with a passion for service excellence to join our
team as a Front Office Assistant.
Please note this is a FIXED TERM CONTRACT position until 31 October 2025
As a Front Office Assistant you will:
* Be highly courteous and
give our guests a memorable welcome and lasting impression
* Provide exceptional
service by demonstrating full knowledge of our products, services and
facilities
* Ensure that the daily
task list is completed effectively
* Work collaboratively
with your colleagues to deliver captivating experiences
* Take initiative in
accommodating our guests needs in a resourceful manner
Successful Front Office Assistants have:
* Excellent guest
engagement skills
* An ability to bring the
guest experience to life throughout the hotel
* Willingness to learn
and work with IT systems quickly
* The ability to
communicate and organize yourself in line with different guest
expectations
* A good command of
English is essential, a second language is advantageous
In return, we offer:
* Genuine career
opportunities within our business
* Valuable on the job
training, along with access to our digital online learning platform and
numerous other learning and development opportunities
* Employee recognition
scheme through guests and fellow team members
* Refer a Friend bonus
* Employee stay rates
throughout Europe (after passing probation)
* A PERKBOX subscription
with benefits, retail discounts and savings available from your first day
* Staff incentives when
you and the team perform!
* Employee Assistance
Programme
* A daily travel
allowance for every day you come to work
* Team meals when on duty
About us:
Nestled in the heart of London’s
Mayfair, The Cavendish London is our 4-star deluxe hotel, boasting 230 stylish
bedrooms. We are located between the beautiful Green Park and bustling
Piccadilly Circus, a great location for those wanting to work in central
London.
The Cavendish London is part of The
Ascott Limited, a Singapore company that has grown to be one of the leading
international lodging owner-operators. Ascott's portfolio spans over 165,000
units in 220 cities across more than 40 countries in Asia Pacific, Central
Asia, Europe, the Middle East, Africa and the USA.
This role will be hired on a Fixed Term Contract due to Seasonal Business requirements.